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CenterEdge Software Blog

Practice These 5 Habits to Get and Stay Motivated

Posted by Sherry Howell on Sep 4, 2019 8:00:00 AM

Motivation is one of the most valuable traits a leader or team member can possess but also one that can be difficult to maintain consistently. Lack of motivation can lead to frustration, overwhelm, poor work performance and even burnout. 

Luckily though, it’s incredibly easy to give yourself – and your team – a pick-me-up to get back on the right track to delivering your best to each other and your guests. Here are five ways to get and stay motivated.

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Topics: Employee Management, Facility Operations, Goal Setting

How to Identify and Entice Your FEC's Best Guests

Posted by Sherry Howell on Aug 28, 2019 8:00:00 AM

It’s easier to sell more to your existing customers than it is to get new ones (and it costs less, too). But many FECs and amusement destinations fail to make the most of each customer relationship.

More engaged and loyal guests will help you achieve more revenue, so focus on cultivating a flourishing customer relationship to get closer to your goals. Here are five steps to help you identify and entice your best guests.

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Topics: Customer Loyalty, Reporting & Analytics, Sales, Facility Operations

Sherry Howell to Speak at 2019 IATP USA Conference and Trade Show; CenterEdge to Exhibit

Posted by CenterEdge Software on Aug 27, 2019 11:28:00 AM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, is pleased to announce that Sherry Howell, brand engagement director, will speak at the 7th Annual International Association of Trampoline Parks (IATP) USA Conference and Trade Show on Wednesday, September 25 from 11:00 AM to 12:00 PM CT at the Marriott French Quarter in New Orleans, Louisiana.

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Topics: CenterEdge News

7 Truths of a Great New Team Member Onboarding Process

Posted by Sherry Howell on Aug 21, 2019 8:00:00 AM

Onboarding new team members is an essential part of any leader’s job, but onboarding processes often miss the mark. So much, in fact, that only 12% of employees believe their companies do a great job onboarding

The key to a great onboarding process is consistency and a continuous focus on evolving your program.  Read on for seven onboarding truths that will improve your new team member process today:

 

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Topics: Employee Management, Facility Operations, Goal Setting

CenterEdge Pro Tip: Create Special Sale Items With Hidden Webstore Links

Posted by Sherry Howell on Aug 14, 2019 8:00:00 AM

Offer special sales and pre-purchase opportunities to fundraiser groups, VIPS or group events with hidden webstore links that you can add to any digital marketing effort or campaign.

Today’s CenterEdge Pro Tip from Director of Training and Education Rosie Salas shows you how to create special offers via private link to your webstore without making them available to the general public.

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Topics: Sales, CenterEdge Advantage POS, Facility Operations

7 Steps for a Better Birthday Party Check-In at Your FEC

Posted by Sherry Howell on Aug 7, 2019 8:00:00 AM

Due to the upcoming Birthday University event in Atlanta, GA, we have birthdays on the brain – and we’re thinking about best practices to make your party teams as efficient as possible.

 

From selling your package to serving the cake, it’s essential that every part of the process is top-notch. But one point of stress that we often hear about is in the party check-in process; so, we decided to update this popular blog to help you manage your check-in better.

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Topics: Facility Operations, Birthday Party & Groups

Sherry Howell Joins Foundations Entertainment University as Permanent Speaker

Posted by CenterEdge Software on Aug 6, 2019 12:09:26 PM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, is pleased to announce that Sherry Howell, brand engagement director, will be returning to Foundations Entertainment University (FEU) as a permanent member of its prestigious panel of speakers, beginning with the next Foundations Entertainment University from October 15-17 in Dallas, Texas.

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Topics: CenterEdge News, CenterEdge Team

Discovering the Heart of Your FEC: The Importance of "Why"

Posted by Sherry Howell on Jul 31, 2019 8:00:00 AM

CenterEdge recently had the opportunity to sponsor and attend Foundations Entertainment University in Chicago, where FEC owners, operators and enthusiasts came together to learn, network and make decisions about their businesses. 

Naturally, one topic spoken about throughout was the importance of delivering an exceptional guest experience. Most of us would agree that delivering an unrivaled guest experience is a top priority in the entertainment world … but it’s also easier said than done. Why is that? 

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Topics: Employee Management, Facility Operations, Goal Setting

Eliminate 7 Hidden FEC Costs in Less Than a Month

Posted by Sherry Howell on Jul 24, 2019 8:00:00 AM

Maintaining an efficient family entertainment center or amusement facility is a tough balancing act, but one area that needs constant focus is cost management.

Unfortunately, thousands of dollars may still be slipping through the cracks of your business thanks to hidden costs.

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Topics: Reporting & Analytics, Employee Management, Facility Operations

FEC Competition: 5 Situations That Steal Your Summer Customers (And How to Win Them Back)

Posted by Sherry Howell on Jul 17, 2019 8:00:00 AM


There are already plenty of amusement outlets competing for the entertainment dollar, but for many indoor family entertainment centers, the summer presents even more challenges to keeping your guests loyal.

Before you decide to change your hours or do a rain dance in the parking lot, consider this sage advice from marketing expert, Jill Konrath: “Know your competition, but don’t obsess over them.”

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Topics: Customer Loyalty, Marketing, Sales, Facility Operations