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CenterEdge Software Blog

CenterEdge to Exhibit at IAAPA Attractions Expo 2018

Posted by CenterEdge Software on Oct 17, 2018 10:47:10 AM

CenterEdge Software, a leading provider of point of sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, will exhibit at the International Association of Amusement Parks and Attractions’ (IAAPA) Attractions Expo 2018 from November 13-16 at the Orange County Convention Center in Orlando, Florida.

CenterEdge team members will be at Booth #1846 to demonstrate its comprehensive point-of-sale software for the amusement, entertainment and family entertainment center (FEC) industries.

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Topics: CenterEdge News

How to Maximize the Use of Mobile Stations in Your Water Park or FEC

Posted by Sherry Howell on Oct 17, 2018 8:00:00 AM

Upgrade your guest experience and increase revenue and efficiency with these six tips.

Mobile point of sale stations are a no-brainer in large facilities with a fluctuating traffic flow, but nearly any size facility can use mobile stations to improve operations in the front and back of the house. They allow your park to operate flexibly so that you can provide your guests with the best experience and fastest service possible. But are you doing all that you can with your mobile stations? Read on for six ways to take full advantage of mobile stations in your park – and reap all the benefits.

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Topics: Point of Sale, Waterparks, FEC

IAAPA's Funworld Magazine Features Sherry Howell in Water Park Software Solution Article

Posted by CenterEdge Software on Oct 8, 2018 10:58:33 AM

IAAPA's Funworld Magazine featured CenterEdge Brand Engagement Director, Sherry Howell, in an article about software solutions for water parks.

Sherry answered questions about what software solutions can strengthen and provide peace of mind for water park operations.

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Topics: CenterEdge News

CenterEdge Customer Service Week Challenge Winners 2018

Posted by Sherry Howell on Oct 3, 2018 8:00:00 AM

Meet the five Excellence Award winners and finalists of the 2018 Customer Service Week Challenge

We had such a great response for the Customer Service Week Challenge! Responses came from all over the U.S. and it was great to read about all the terrific things your team members are doing. From party hosts to admissions staff all the way to maintenance, it’s so obvious when team members have that “it” thing that makes a difference. It was so hard choosing winners, but here are the top five winners and finalists who prove that “Excellence Happens Here” at their facilities.

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Topics: Customer Loyalty, Employee Management, Birthday Party & Groups, Facility Operations

CenterEdge Software to Sponsor and Exhibit at WWA Show 2018

Posted by CenterEdge Software on Oct 2, 2018 2:29:46 PM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, is pleased to announce that the company will be sponsoring and exhibiting at the 38th Annual World Waterpark Association (WWA) Annual Symposium and Trade Show at the Westgate Resort & Convention Center in Las Vegas, Nevada on October 23-26.

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Topics: CenterEdge News

What Separates the Good From the Great? Creativity Might Be the Answer

Posted by Sherry Howell on Sep 26, 2018 8:48:18 AM

Understanding, hiring for, and cultivating creativity could be the key to growing your business.

Nearly every operator in every business finds themselves considering how to find, develop or keep their competitive edge. When asked, “what makes the difference between you and your competitors?” many managers, especially those in the family entertainment industry, will automatically answer, “it’s our people that make the difference.”

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Topics: Employee Management, Facility Operations

The End of the Selfie? 6 Selling Points That Put Your Offerings Into (Guests’) Perspective

Posted by Sherry Howell on Sep 19, 2018 8:00:00 AM

Tips to help teams be ready with the right language to present your offerings with confidence.

In family entertainment, I think we all aim to help our guests, both new and returning, experience our entertainment venues in the most meaningful ways possible. And of course, we hope that by doing so, we can build relationships, encourage them to become loyal and increase revenue. As your front-line sales team, admissions staff are your welcome committee, your information station and (should be) your sales ninjas. But often they see themselves as no more than order takers, letting guests tell them what they want, taking money and moving on. This kind of thinking doesn’t achieve goals. Only a well-trained, committed front-line team wows guests and earns more revenue. But it doesn’t happen by chance.

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Topics: Facility Operations, Birthday Party & Groups

CenterEdge Named Finalist in Park World Excellence Awards 2018

Posted by CenterEdge Software on Sep 12, 2018 4:46:58 PM

CenterEdge Software is a finalist in the “Best Ticketing & Access Control Product” category of the Park World Excellence Awards 2018.

This event honors the European attraction industry’s premier talents and recognizes exceptional operators, suppliers, manufacturers and entertainment specialists from across the continent.

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Topics: CenterEdge News

5 Ways Going Cashless Improves Your Special Events

Posted by Sherry Howell on Sep 12, 2018 8:00:00 AM

Maximize efficiency and grow your revenue with these easy to implement tips.

Group and birthday party business are critical elements of virtually any successful amusement and entertainment venue. They provide a facility not only with revenue, but also serve as an excellent source of exposure to new patrons. But some facility owners and managers still operate their special event business as a separate entity from the rest of their operation, with separate systems and processes for everything from booking to admissions to payment. For example, many facilities operate in a cashless environment in the day to day but fail to realize the full revenue and operational potential your business can gain by going cashless for special events. Here are five reasons to take your special events cashless.

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Topics: Birthday Party & Groups, Point of Sale, Cashless

CenterEdge Named Point of Sale (POS) System Provider for Rev’d Up Fun

Posted by CenterEdge Software on Sep 6, 2018 11:50:52 AM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, is proud to announce that Rev'd Up Fun has selected CenterEdge as its POS system. 

Rev’d Up Fun, which recently celebrated its grand opening, uses CenterEdge Advantage Point of Sale system for play card, package and retail. Additionally, the family entertainment center uses CenterEdge to facilitate more convenient group and online bookings.    

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Topics: CenterEdge News