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CenterEdge Software Blog

CenterEdge Pro Tip: Facility Scheduling Made Simple

Posted by Sherry Howell on Nov 13, 2018 9:31:24 AM

Time Clock and Scheduling Tricks

You probably have a few point of sale software tricks that help you better manage your business on a daily basis. We have collected some of these tips from clients and team members — and today, we’re sharing a Pro Tip from Jill Rempert at Epic Air in South Elgin, Illinois.

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Topics: Facility Operations, Employee Management

CenterEdge Software Announces Integrations with FetchRev

Posted by CenterEdge Software on Nov 1, 2018 1:30:53 PM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, is pleased to announce its new integration with FetchRev, a fully-automated marketing platform.

Integrating directly into CenterEdge Advantage POS 19.1, FetchRev will give family entertainment and amusement facility clients the opportunity to automatically target guests with customized special offers and campaigns. This enables guests to act immediately on a facility’s offer, breaking down purchase barriers and increasing revenue for the facility.

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Topics: CenterEdge News

Five Ways to Put the ‘Fun’ Back in Fundraising

Posted by Sherry Howell on Oct 31, 2018 8:00:00 AM

Best practices to help you manage your facility’s charitable giving better, easier and faster.

If you’ve been in the fun business for long, you’ve probably been asked by local fundraising organizations, schools, sports teams or companies about partnering or donating. Should you simply write a check, offer a fundraising event or donate a portion of a night’s proceeds? There are many ways that you can make partnering with your community a win for everyone. And what’s even better, tracking and managing your donations can be done seamlessly, without causing administrative headaches or complicated staff procedures.

Don’t guess at how to give to your community – read on for the ins and outs of these five approaches that can help make your fundraising efforts pain-free experiences.

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Topics: Facility Operations, CenterEdge Advantage POS, Birthday Party & Groups

CenterEdge to Exhibit at IAAPA Attractions Expo 2018

Posted by CenterEdge Software on Oct 17, 2018 10:47:10 AM

CenterEdge Software, a leading provider of point of sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, will exhibit at the International Association of Amusement Parks and Attractions’ (IAAPA) Attractions Expo 2018 from November 13-16 at the Orange County Convention Center in Orlando, Florida.

CenterEdge team members will be at Booth #1846 to demonstrate its comprehensive point-of-sale software for the amusement, entertainment and family entertainment center (FEC) industries.

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Topics: CenterEdge News

How to Maximize the Use of Mobile Stations in Your Water Park or FEC

Posted by Sherry Howell on Oct 17, 2018 8:00:00 AM

Upgrade your guest experience and increase revenue and efficiency with these six tips.

Mobile point of sale stations are a no-brainer in large facilities with a fluctuating traffic flow, but nearly any size facility can use mobile stations to improve operations in the front and back of the house. They allow your park to operate flexibly so that you can provide your guests with the best experience and fastest service possible. But are you doing all that you can with your mobile stations? Read on for six ways to take full advantage of mobile stations in your park – and reap all the benefits.

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Topics: Point of Sale, Waterparks, FEC

IAAPA's Funworld Magazine Features Sherry Howell in Water Park Software Solution Article

Posted by CenterEdge Software on Oct 8, 2018 10:58:33 AM

IAAPA's Funworld Magazine featured CenterEdge Brand Engagement Director, Sherry Howell, in an article about software solutions for water parks.

Sherry answered questions about what software solutions can strengthen and provide peace of mind for water park operations.

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Topics: CenterEdge News

CenterEdge Customer Service Week Challenge Winners 2018

Posted by Sherry Howell on Oct 3, 2018 8:00:00 AM

Meet the five Excellence Award winners and finalists of the 2018 Customer Service Week Challenge

We had such a great response for the Customer Service Week Challenge! Responses came from all over the U.S. and it was great to read about all the terrific things your team members are doing. From party hosts to admissions staff all the way to maintenance, it’s so obvious when team members have that “it” thing that makes a difference. It was so hard choosing winners, but here are the top five winners and finalists who prove that “Excellence Happens Here” at their facilities.

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Topics: Customer Loyalty, Employee Management, Birthday Party & Groups, Facility Operations

CenterEdge Software to Sponsor and Exhibit at WWA Show 2018

Posted by CenterEdge Software on Oct 2, 2018 2:29:46 PM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, is pleased to announce that the company will be sponsoring and exhibiting at the 38th Annual World Waterpark Association (WWA) Annual Symposium and Trade Show at the Westgate Resort & Convention Center in Las Vegas, Nevada on October 23-26.

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Topics: CenterEdge News

What Separates the Good From the Great? Creativity Might Be the Answer

Posted by Sherry Howell on Sep 26, 2018 8:48:18 AM

Understanding, hiring for, and cultivating creativity could be the key to growing your business.

Nearly every operator in every business finds themselves considering how to find, develop or keep their competitive edge. When asked, “what makes the difference between you and your competitors?” many managers, especially those in the family entertainment industry, will automatically answer, “it’s our people that make the difference.”

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Topics: Employee Management, Facility Operations

The End of the Selfie? 6 Selling Points That Put Your Offerings Into (Guests’) Perspective

Posted by Sherry Howell on Sep 19, 2018 8:00:00 AM

Tips to help teams be ready with the right language to present your offerings with confidence.

In family entertainment, I think we all aim to help our guests, both new and returning, experience our entertainment venues in the most meaningful ways possible. And of course, we hope that by doing so, we can build relationships, encourage them to become loyal and increase revenue. As your front-line sales team, admissions staff are your welcome committee, your information station and (should be) your sales ninjas. But often they see themselves as no more than order takers, letting guests tell them what they want, taking money and moving on. This kind of thinking doesn’t achieve goals. Only a well-trained, committed front-line team wows guests and earns more revenue. But it doesn’t happen by chance.

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Topics: Facility Operations, Birthday Party & Groups