CenterEdge Software Blog

Clear accountability, consistent processes, and a method for tracking are key components of strong cash (and risk) management. 

It is never pleasant to think about how your business may be impacted by employee theft. Unfortunately, though, it is something you need to help protect yourself from.  The best defense is a clear system of accountability, with systems and technology in place that can help you monitor the cash going in and out of your business. 

Theft can come in many shapes and sizes, so read on for 5 cash management best practices to help set your business up for success. 

Topics: Sales, CenterEdge Advantage POS, Facility Operations, Cashless

Upgrade to the new CenterEdge Advantage 2022 LTS.

The CenterEdge Advantage 2022 Long Term Support (LTS) version is now available to CenterEdge clients with a current license and service agreement (LSA).

Topics: Point of Sale, Memberships, CenterEdge News, CenterEdge Advantage POS, CenterEdge Team, Cashless, Payment Processing, Self-service

Improved guest experience, seamless scheduling, and barrier-free buying experiences are just some of the benefits of careful capacity management processes and systems.

Many amusement facilities have needed to adjust how they manage capacity for admissions and attractions over the last year. Processes for ticketing, access control, and cash handling have most likely all been affected. But even though COVID brought a sense of urgency around reimagining our businesses, it always makes sense to review your processes and systems from time to time to ensure you’re operating as effectively as possible.

In conversations with new operators at recent educational events, I’ve found that people are unsure whether or not to use capacity management tools or offer timed experiences for guests. When carefully implemented, robust capacity management tools can create significant benefits for your guests and your business. Read on for our top five to help you decide how your facility should proceed.

Topics: CenterEdge Advantage POS, Employee Management, Cashless, Online Sales & Ticketing, Food & Beverage

Don't let poor cash management processes cause you to lose the revenue that you work so hard to earn.

Topics: Point of Sale, Reporting & Analytics, CenterEdge Advantage POS, Employee Management, Facility Operations, Cashless

Find out the assumptions that keep your FEC overpaying for merchant services. 

There are many misconceptions regarding merchant services that can cost your business significantly every month and year. But understanding all the ins and outs of credit card processing could be considered a full-time job. That’s why we’re introducing this three-part blog series to help you get to the root of the costs, which types of fees you have control over, how often you should be evaluating your program, and the most important considerations to scrutinize when you decide to dig in. 

Let’s start by tackling the three biggest assumptions about credit card processing that can cost operators like you a lot of money - and what you can do about it. 

Topics: Point of Sale, CenterEdge Advantage POS, Facility Operations, Cashless, Online Sales & Ticketing, Payment Processing

Introducing some new ideas to help you make a difference in your commmunity. 

This time of year is always filled with fundraising and donation requests from your community. With everything that’s going on, you may need to adjust your approach this year. As you consider which organizations to support, be sure to think about how best to benefit both your community and your business. This includes what to offer, pricing, donation terms, and possible ancillary sales opportunities instore later. 

We outlined a few fundraising options in a previous post, and today our CenterEdge Operations team is sharing a few new ideas - along with some practical advice for setting up your new programs. Check it out below, or CenterEdge clients can view the extended post in the Ops Blog. 

Topics: Marketing, CenterEdge Advantage POS, Employee Management, Facility Operations, Birthday Party & Groups, Cashless, Online Sales & Ticketing

Get ready for a more successful holiday gift card sales season this year. 

Today’s CenterEdge Pro Tip offers five steps to help you implement a better gift card sales season. Follow these quick tips to get started today.

Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Sales, CenterEdge News, CenterEdge Advantage POS, Facility Operations, Cashless, CenterEdge Client Success, Online Sales & Ticketing

In addition to planning your capacity management approach as you prepare to reopen, it will also be important to rethink how you invite guests to interact with your staff and other guests once onsite.

Like when creating your product offerings, it’s a good idea to give guests options to help them choose the experience - and the interactions - that work best for them. Here are five interaction points to consider.

Topics: FEC, Zoos & Aquariums, Amusement Parks, CenterEdge Advantage POS, Integrated Waivers, Facility Operations, Cashless, Online Sales & Ticketing, Food & Beverage

As you consider the facility management systems that you will need to adapt to meet new operational guidelines, one of the most important considerations is how you will manage capacity.

Many indoor and outdoor attractions are already leveraging capacity ticketing for unique attractions, admissions - even for locker rentals and parking. Here are five new ways to use capacity controls that you may want to consider. 

Topics: FEC, Zoos & Aquariums, Amusement Parks, CenterEdge Advantage POS, Facility Operations, Birthday Party & Groups, Cashless, Online Sales & Ticketing

CenterEdge had the opportunity to attend the Maximize Profits through Operational Excellence workshop in Orlando last week in advance of Birthday University. One of the hottest topics discussed was game room operation, and Bernie Robinson, Founder and Partner of FUNstruction Results, shared key insights to help new and seasoned operators maximize their game room’s revenue potential.

We had a few minutes to sit down with Bernie to learn more, and here’s what he had to say.

Topics: Redemption Management, Facility Operations, Cashless