CenterEdge Software Blog

Find out the assumptions that keep your FEC overpaying for merchant services. 

There are many misconceptions regarding merchant services that can cost your business significantly every month and year. But understanding all the ins and outs of credit card processing could be considered a full-time job. That’s why we’re introducing this three-part blog series to help you get to the root of the costs, which types of fees you have control over, how often you should be evaluating your program, and the most important considerations to scrutinize when you decide to dig in. 

Let’s start by tackling the three biggest assumptions about credit card processing that can cost operators like you a lot of money - and what you can do about it. 

Topics: Point of Sale, CenterEdge Advantage POS, Facility Operations, Cashless, Online Sales & Ticketing, Payment Processing

Introducing some new ideas to help you make a difference in your commmunity. 

This time of year is always filled with fundraising and donation requests from your community. With everything that’s going on, you may need to adjust your approach this year. As you consider which organizations to support, be sure to think about how best to benefit both your community and your business. This includes what to offer, pricing, donation terms, and possible ancillary sales opportunities instore later. 

We outlined a few fundraising options in a previous post, and today our CenterEdge Operations team is sharing a few new ideas - along with some practical advice for setting up your new programs. Check it out below, or CenterEdge clients can view the extended post in the Ops Blog. 

Topics: Marketing, CenterEdge Advantage POS, Employee Management, Facility Operations, Birthday Party & Groups, Cashless, Online Sales & Ticketing

Get ready for a more successful holiday gift card sales season this year. 

Today’s CenterEdge Pro Tip offers five steps to help you implement a better gift card sales season. Follow these quick tips to get started today.

Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Sales, CenterEdge News, CenterEdge Advantage POS, Facility Operations, Cashless, CenterEdge Client Success, Online Sales & Ticketing

In addition to planning your capacity management approach as you prepare to reopen, it will also be important to rethink how you invite guests to interact with your staff and other guests once onsite.

Like when creating your product offerings, it’s a good idea to give guests options to help them choose the experience - and the interactions - that work best for them. Here are five interaction points to consider.

Topics: FEC, Zoos & Aquariums, Amusement Parks, CenterEdge Advantage POS, Integrated Waivers, Facility Operations, Cashless, Online Sales & Ticketing, Food & Beverage

As you consider the facility management systems that you will need to adapt to meet new operational guidelines, one of the most important considerations is how you will manage capacity.

Many indoor and outdoor attractions are already leveraging capacity ticketing for unique attractions, admissions - even for locker rentals and parking. Here are five new ways to use capacity controls that you may want to consider. 

Topics: FEC, Zoos & Aquariums, Amusement Parks, CenterEdge Advantage POS, Facility Operations, Birthday Party & Groups, Cashless, Online Sales & Ticketing

CenterEdge had the opportunity to attend the Maximize Profits through Operational Excellence workshop in Orlando last week in advance of Birthday University. One of the hottest topics discussed was game room operation, and Bernie Robinson, Founder and Partner of FUNstruction Results, shared key insights to help new and seasoned operators maximize their game room’s revenue potential.

We had a few minutes to sit down with Bernie to learn more, and here’s what he had to say.

Topics: Redemption Management, Facility Operations, Cashless

Coin pushers and other redemption games with added bonus point potential can be much more attractive to guests.

Are you looking for an easy way to increase guest engagement with your coin pusher games?

Topics: CenterEdge Advantage POS, Facility Operations, Birthday Party & Groups, Cashless

A POS system should do much, much more than just process transactions.

The right solution can create efficiencies and enhance your FEC in ways you might never have expected—and in more than just one area. Take the test to see if yours is hitting the mark.

Topics: Point of Sale, Access Control, Employee Management, Facility Operations, Cashless, Online Sales & Ticketing, Food & Beverage

Sell additional game play or attractions and add them to event player cards – even while the cards are in use at your facility.

Want to boost birthday party or event revenue during an event? Today’s CenterEdge Pro Tip shows you how to add money or play privileges to game cards – even while they’re in use at your facility – to boost revenue and experience and end parties on an even higher note!

Topics: CenterEdge Advantage POS, Facility Operations, Birthday Party & Groups, Cashless

How to know if your access control processes are providing your guests with the best possible experience.

If you operate a seasonal amusement or waterpark, you’re no doubt preparing for the upcoming season, testing attractions and reviewing processes to be sure you start the season with a splash. With a new season coming, though, it’s a good idea for all types of entertainment facilities to take time to review what’s working and what needs work.

Topics: Access Control, Facility Operations, Cashless