CenterEdge Software Blog

CenterEdge had the opportunity to attend the Maximize Profits through Operational Excellence workshop in Orlando last week in advance of Birthday University. One of the hottest topics discussed was game room operation, and Bernie Robinson, Founder and Partner of FUNstruction Results, shared key insights to help new and seasoned operators maximize their game room’s revenue potential.

We had a few minutes to sit down with Bernie to learn more, and here’s what he had to say.

Coin pushers and other redemption games with added bonus point potential can be much more attractive to guests.

Are you looking for an easy way to increase guest engagement with your coin pusher games?

Sell additional game play or attractions and add them to event player cards – even while the cards are in use at your facility.

Want to boost birthday party or event revenue during an event? Today’s CenterEdge Pro Tip shows you how to add money or play privileges to game cards – even while they’re in use at your facility – to boost revenue and experience and end parties on an even higher note!

How to know if your access control processes are providing your guests with the best possible experience.

If you operate a seasonal amusement or waterpark, you’re no doubt preparing for the upcoming season, testing attractions and reviewing processes to be sure you start the season with a splash. With a new season coming, though, it’s a good idea for all types of entertainment facilities to take time to review what’s working and what needs work.

Maximize efficiency and grow your revenue with these easy to implement tips.

Group and birthday party business are critical elements of virtually any successful amusement and entertainment venue. They provide a facility not only with revenue, but also serve as an excellent source of exposure to new patrons. But some facility owners and managers still operate their special event business as a separate entity from the rest of their operation, with separate systems and processes for everything from booking to admissions to payment. For example, many facilities operate in a cashless environment in the day to day but fail to realize the full revenue and operational potential your business can gain by going cashless for special events. Here are five reasons to take your special events cashless.

Common uses for wristbands that increase efficiency and optimize guest experience.

Simplifying the guest experience can be overwhelming when there are so many attractions, food and beverage, payment and access options to consider. Wristbands may sound old-fashioned, but the modern wristband is a terrific solution for not only streamlining your guests’ entrance into your facility, but also helping them more fully engage with everything your business has to offer.

Gift cards are more than just a one-time use revenue generator for a once-a-year birthday or holiday season.

Everyone knows that gift cards have a huge potential to make your facility more money, increase per capita spending and even earn passive revenue through card breakage. But are you maximizing the use of them in your facility? Gift card sales should be part of your overall marketing and promotion strategy. Read on for five ways to leverage gift card sales even more this year.

Going cashless is the name of the game in entertainment (and pretty much everywhere else it seems) these days, but facility needs vary so it can be difficult to choose a cashless approach that makes the most sense.

For a water park, for example, going cashless means more security for staff working non-fixed locations in your facility, like at carts or when providing pool or cabana service. Servers won’t need to worry about keeping a bank of money from which to make change, and there’s less risk for theft or mistakes. Additionallly, fewer banks mean less change to purchase and have on hand, and time spent issuing and counting down drawers each shift.

There are two main approaches when going cashless: an approach that utilizes tokenization of a credit card and the traditional, stored value approach. Read on for the pros and cons of each to help you make the best decision for you.

New Client Support Upgrade Model, new look and feel, new updates and more coming in Advantage Release 18.1!

Check out our feature release video to get a peek at the new enhancements, and sign up for our training webinar so you can set up and use all the new features.

A few highlights: