CenterEdge Software Blog

Operate your busy FEC smarter with these essential facility management software features.

Running a profitable FEC is harder than it looks, and to do it effectively, you need to streamline your business a much as possible. Your facility management software should help make your job easier by centralizing sales, revenue, and reporting all in one place.

But in addition to that, you also need your solution to help you manage costs and increase sales. Today, we're sharing five ways your facility management software solution should help make your life easier. 

Being able to mobilize a high-performing team quickly, respond to challenges, and maximize the tools at your disposal make all the difference to success. 

You can never know how one seemingly small moment can have a massive impact on your business. This week, we sat down with David Dimberio, owner of Combat Ops Entertainment in Fort Wayne, Indiana. He shared his team’s response to a social media wave that caused significant changes for his business. Their ability to remain agile, enthusiastic, and flexible made all the difference. 

We’re sharing his story and the lessons we learned from Combat Ops’ experience.

Schedule your system upgrade now to take advantage of new features.

It’s time now to schedule your upgrade to the latest version of your CenterEdge Advantage software. Our 2021 Long Term Support (LTS) version is available to CenterEdge clients with an active support agreement or LSA.

Having the right questions to ask a prospective credit card processor can help you choose a vendor with your best interests in mind. 

Credit cards likely represent a considerable part of your operating expenses. And just like your facility management system touches every guest and every dollar that enters your facility, your merchant services program can significantly impact your operational efficiency, profitability, and even your guest experience. However, many operators dread searching for a merchant services provider. Why? Because we all know a merchant (or have been one!) who has been duped and taken advantage of by slick salespeople and companies who don’t have their clients’ best interests at heart.

But your credit card processing program is too important to your business to avoid taking the time to consider your options. Knowing the right questions to ask can help you make an informed decision and find a partner you can trust. Here are seven questions to help you make the best decision for your business. 

Consider whether the time is right to dig in to your current merchant services program. 

As a savvy operator, you have a lot of vendor relationships to manage. You have to work with food service, party supply, merchandise, and redemption vendors to analyze inventory usage routinely, forecast future needs, test new products, and examine how well they, and your attractions and programs, are working. Those urgent and important needs don’t leave time for much else. But, it makes sense to review other relationships from time to time, such as making sure that you maximize your CenterEdge partnership by keeping up with the many tools* and training resources available to you. 

Your credit card processing program is another critical partnership that should be reviewed periodically. Read on for five reasons that evaluating this program should be much higher on your to-do list. 

Find out the assumptions that keep your FEC overpaying for merchant services. 

There are many misconceptions regarding merchant services that can cost your business significantly every month and year. But understanding all the ins and outs of credit card processing could be considered a full-time job. That’s why we’re introducing this three-part blog series to help you get to the root of the costs, which types of fees you have control over, how often you should be evaluating your program, and the most important considerations to scrutinize when you decide to dig in. 

Let’s start by tackling the three biggest assumptions about credit card processing that can cost operators like you a lot of money - and what you can do about it.