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CenterEdge Software Blog

5 Ways Digital Signage Can Boost Your FEC's Revenue

Posted by Sherry Howell on Sep 2, 2020 10:00:00 AM

Use digital signage for marketing, product features, menus, and more to make your screens work harder for your business. 

Your FEC most likely has many TVs and monitors through the facility. Should you just tune in to Sports Center and be done with it? The short answer is - no! Your screens have the potential to work for your business in many different ways, and each screen can make its own powerful contribution if you’re strategic about the content you share through Digital Signage. Read on for five ways to harness the power of customer facing digital signage.

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Topics: Point of Sale, Marketing, Facility Operations, Online Sales & Ticketing, digital signage

3 Ways to Reduce the Need for Coins in Your FEC

Posted by Sherry Howell on Aug 5, 2020 9:00:00 AM

Rather than putting up purchase barriers by forcing guests to pay a certain way, here are a few modifications that you can make to your operation to lessen your facility’s need for coins. 

With the US facing a coin shortage, we’re seeing signs posted in local businesses refusing cash, asking for exact change, or reminding us that they’re in need of change. Family entertainment businesses are faced with this issue, too. But before you join them in forcing guests into controversial payment processes, consider this: if a guest tries to give you money, you probably should take it.

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Topics: Point of Sale, CenterEdge Advantage POS, Employee Management, Facility Operations

How to Cut Costs in Your FEC or Amusement Park

Posted by Sherry Howell on Jul 22, 2020 12:25:24 PM

During this difficult period of reopening with reduced capacity and ever-changing guidelines, it's even more critical to manage your FEC's operating costs. 

Unfortunately, though, many amusement facilities pay the high price of operational inefficiencies that can lead to lost revenue, increased waste and reduced profitability.

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Topics: Point of Sale, Reporting & Analytics, Employee Management, Facility Operations

CenterEdge Pro Tip: Sell Individual Tickets for Special Events & Classes

Posted by Sherry Howell on Jul 15, 2020 10:00:00 AM

Learn how CenterEdge Classes can help you build more compelling and easy-to-purchase offerings for your guests. 

Today’s CenterEdge Pro Tip offers your facility more flexbility when creating and selling your offerings. 

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Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Sales, Facility Operations, Online Sales & Ticketing

Rethinking Your Facility Management Approach: Training

Posted by Sherry Howell on May 21, 2020 8:00:00 AM

Systems are ready. Offerings are updated. Capacity management controls are in place. For many facilities, it's showtime. But is your team ready?

To wrap up our blog series, Rethinking Your Facility Management Approach, we’d like to share a quick word of encouragement along with a few tips to consider when outlining your training plan for reopening your FEC. Take these three final steps to prepare to reopen.

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Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Customer Loyalty, CenterEdge Advantage POS, Employee Management, Facility Operations

Rethinking Your Facility Management Approach: Smart Marketing

Posted by Sherry Howell on May 19, 2020 8:00:00 AM

It’s unlikely that you will have a bottomless marketing budget to dip into when you are in the early stages of welcoming guests back. 

What is likley, however, is that you'll need to rethink your marketing plan in light of phased opening approaches and ever-changing guidelines. It will be important for your facility to create a strategic communication and marketing approach that will drive key guest behavior. That’s why we’ve put together these five steps to help you get started. 

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Topics: FEC, Point of Sale, Zoos & Aquariums, Customer Loyalty, Marketing, Amusement Parks, Reporting & Analytics

Rethinking Your Facility Management Approach: Recurring Revenue

Posted by Sherry Howell on May 14, 2020 8:00:00 AM

With the economy struggling, soon entertainment businesses will once again be positioned to offer guests a safe place to escape and play. But consumers will likely be more careful of where and how they spend their entertainment dollar, at least in the early phases of the recovery.

The facilities that will rebound the best will most likely be those with well-planned programs and packages. It will be important to deliver value and excitement to the consumer while building a strong revenue stream for your business. We’ve put together five things you need to know when building recurring revenue programs in your park or FEC.

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Topics: FEC, Point of Sale, Zoos & Aquariums, Customer Loyalty, Marketing, Amusement Parks, Memberships, Facility Operations

Rethinking Your Facility Management Approach: Process Management

Posted by Sherry Howell on May 12, 2020 8:00:00 AM

You have been inundated with articles, webinars, and letters from CEOs regarding business approaches to the COVID-19 pandemic.

As you prepare to reopen, you’re going to have so much more on your plate than just welcoming guests and ensuring your team members are creating memorable experiences. It’s a good idea to take time now to outline some of the most important processes you’ll need to implement or revise, and then automate where you can. Read on for a few quick tips that can help lighten your burden. 

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Topics: FEC, Point of Sale, Zoos & Aquariums, Marketing, Amusement Parks, Reporting & Analytics, Facility Operations, Food & Beverage

CenterEdge Pro Tip: New Communication & Education Tools

Posted by Sherry Howell on Apr 22, 2020 9:00:00 AM

We're excited to introduce CenterEdge Community, a new software training webinar series, and a revamped Help Center. 

Today’s CenterEdge Pro Tip provides a virtual tour of new communication tools and software training resources to help you manage your FEC or amusement facility. Watch the video to learn more.

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Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, CenterEdge News, CenterEdge Advantage POS, Facility Operations, CenterEdge Client Success

Top 5 POS Mistakes FEC Owners Make

Posted by Sherry Howell on Jan 22, 2020 8:00:00 AM

POS systems are a central component of your operations. Your software touches every part of your facility, from guests to the accountant, so you need a solution that can meet all of your needs – including needs you don’t even have yet.

At the same time, you don’t always know exactly what you need until you realize your system of choice lacks a particular function or causes more problems than it solves.

This might seem like a double-edged sword. With so many POS systems, use cases and unknowns in your industry, how can you possibly make the right choice?

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Topics: Point of Sale, Facility Operations