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CenterEdge Software Blog

How to Accomplish More in 5 Quick Steps

Posted by Sherry Howell on Dec 16, 2022 2:35:25 PM

In less than 15 minutes, you'll be on your way to more productive task management.

The holidays can be extremely stressful because there always seem to be more tasks than time. But as you move through the next couple of weeks, do try to take time to enjoy special moments with your family and friends.

Sometimes the key to fighting overwhelm is to get real with what must be done now and put off what can be done later - and that comes down to prioritizing. 

Read on for five quick steps to help you prioritize quickly and give yourself a little time back in your day.

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Topics: Point of Sale, Marketing, Sales, Integrated Waivers, Facility Operations

5 Small Guest Experience Boosters That Increase Revenue

Posted by Sherry Howell on Dec 9, 2022 12:01:20 PM

Small changes to how your team interacts with your guests can make a big difference in how they feel, how long they'll stay, and how often they return to your family entertainment venue.

Whether you're opening a brand-new entertainment venue or expanding your offering, it makes sense to consider not just the attractions and design, but also the systems and capabilities you'll need to support your business now and in the future. 

Your point of sale touches every guest and every dollar, so it’s a critical component of your success. That's why we're sharing these five scenarios that might suggest you need a robust facility management solution.

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Topics: Point of Sale, Marketing, Memberships, Sales, Integrated Waivers, Facility Operations

5 Reasons You Need a Robust Point-of-Sale (POS) System

Posted by Sherry Howell on Dec 7, 2022 10:00:00 AM

As you think about opening or expanding your family or location-based entertainment facility, use this guide to understand your facility management and reporting needs.

Whether you're opening a brand-new entertainment venue or expanding your offering, it makes sense to consider not just the attractions and design, but also the systems and capabilities you'll need to support your business now and in the future. 

Your point of sale touches every guest and every dollar, so it’s a critical component of your success. That's why we're sharing these five scenarios that might suggest you need a robust facility management solution.

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Topics: Point of Sale, Marketing, Reporting & Analytics, Memberships, Sales, Integrated Waivers, Facility Operations

How to Manage a Busy Holiday Season at Your FEC

Posted by Sherry Howell on Dec 2, 2022 12:58:17 PM

Practice stress management techniques, be proactive and stay thankful to help manage this busy holiday season. 

With the turning of the calendar, the holidays are in full swing! While this time of year can be magical, it can also be overwhelming to you and your staff. But with so many new guests visiting your business for the first time this season, you can't afford service hiccups caused by a stressed-out team. Read on for five tips to help you keep your team, happy, engaged, and ready to wow this holiday season. 

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Topics: FEC, Sales, Facility Operations, Birthday Party & Groups

6 Things to Consider Before Adding a Small Footprint Attraction

Posted by Sherry Howell on Oct 13, 2022 3:43:59 PM

The right small attraction strategy can make a big difference in your guest experience - and your bottom line. 

Maximizing profitability in your family or location-based entertainment center means operating efficiently in all areas, and one of those areas is in utilizing your space in a smart manner. Small-footprint attractions can be a terrific way to boost revenue and give you an opportunity to engage more with your guests. But like everything else in your facility, success won’t happen by chance. 

We sat down recently with Ryan Borton, CEO of Funovation, the manufacturer and distributor of some of the most popular small-footprint attractions available, including Laser Maze Challenge®. We asked Ryan to share his best advice about adding a small footprint attraction to your mix.  Read on for his top things to consider before you add a small-footprint attraction.

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Topics: Sales, Facility Operations, Goal Setting

5 Ways to Improve Cash Control in Your FEC

Posted by Sherry Howell on Sep 16, 2022 11:29:58 AM

Clear accountability, consistent processes, and a method for tracking are key components of strong cash (and risk) management. 

It is never pleasant to think about how your business may be impacted by employee theft. Unfortunately, though, it is something you need to help protect yourself from.  The best defense is a clear system of accountability, with systems and technology in place that can help you monitor the cash going in and out of your business. 

Theft can come in many shapes and sizes, so read on for 5 cash management best practices to help set your business up for success. 

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Topics: Sales, CenterEdge Advantage POS, Facility Operations, Cashless

How to Jumpstart Your Group Sales Battery

Posted by Sherry Howell on Sep 9, 2022 9:50:14 AM

Motivation tactics that can help you stay engaged - and winning.

Let’s face it. Over time, it can be easy for sales motivation to slip. You start getting lax about following processes, which in time may lead to lost sales. Those losses can diminish motivation even more, and soon it can feel like you can’t win. No fun.

But, there is hope! The good news is that it’s easy to jumpstart your sales motivation and your success rate. 

Read on for seven tips to help you get back on the road to success today.

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Topics: Sales, Employee Management, Facility Operations, Birthday Party & Groups

5 Operator Tips to Win More Sales

Posted by Sherry Howell on Jul 15, 2022 12:24:53 PM

Use these tips to provide a consistent approach to prospecting and following up with prospective buyers. 

Last month, we shared a two-part blog series that discussed selling to people with varying buying styles.

As a follow-up to that series, Laser One's Jim Mainardi contacted us to share his success and offer additional tips and tricks that earn him big results. When it comes to selling, it's important to use your creativity! Don't be afraid to try new ways to approach buyers, like the ones Jim shares with you in today's blog.  

Read on for five tips to help you win more sales for your family entertainment center. 

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Topics: Sales, Facility Operations, Birthday Party & Groups

How to Sell to Every Kind of Buyer - Part Two

Posted by Sherry Howell on Jun 10, 2022 11:51:47 AM

For best results, take cues from your prospective customers and present your offering with their buying styles in mind.

In part one, we introduced the concept that like different personality characteristics, people tend to have different buying styles - or the way that they behave when buying and selling.

We tend to sell the way we like to buy, but that may not always be the best approach.

Now that we've discussed selling to the buying styles of Director and Entertainer, let's finish up with approaching those prospects with the very different styles of Thinker and Harmonizer.

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Topics: Sales, Facility Operations, Birthday Party & Groups

How to Sell to Every Kind of Buyer - Part One

Posted by Sherry Howell on Jun 3, 2022 7:51:01 AM

Give prospective buyers information in the way they need to receive it and win more sales for your business.

If you've ever taken a personality test, you have likely learned how your personality style can impact how you communicate with others.

Knowing how you naturally behave in times of stress, when interacting with others of similar or different personality styles can help you communicate more effectively with those who are similar to you - and those who are different. 

Even if you're not sold on how personality can impact behavior, I think we can all agree that some buyers prefer a lot of information, while others prefer a more "big-picture" approach. Others need to read every online review for a decision while others still may need to enlist the help of all 753 of their Facebook friends.

Today, we're introducing the first of a two-part blog that will help you learn how to identify the different buying styles, and how to approach those buyers in the best way to earn their business. First up, the Director and Entertainer buying style. 

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Topics: Sales, Facility Operations, Birthday Party & Groups