CenterEdge Software Blog

When a beloved community member who has been legally blind since birth gets the chance to see, the FEC and amusement industry professionals within CenterEdge’s network help make the impossible possible.

Every once in a while, if you’re lucky, you get the chance to be part of something life-changing – something miraculous. We at CenterEdge had such an opportunity recently alongside one of our treasured team members. We got to be a part of helping someone see again.

New Client Support Upgrade Model, new look and feel, new updates and more coming in Advantage Release 18.1!

Check out our feature release video to get a peek at the new enhancements, and sign up for our training webinar so you can set up and use all the new features.

A few highlights:

Happy holidays from CenterEdge Software! 

As we take a look back and wrap up 2017, we have to reflect on what an exciting year it's been! We welcomed new team members, began new initiatives, strengthened relationships with our vendor partners and, we hope, made your day to day operations better through our partnership.

IAPPA is a time for learning, building strong relationships and planning.

CenterEdge had the opportunity to again exhibit and attend the IAAPA trade show. It was a great event that offered us the chance to attend seminars, discuss industry trends, meet new people and hear the things that will make the most impact in the day to day operations of CenterEdge clients. We think 2018 is going to be exciting, and we are cooking up new developments in our content and our software, so be sure to stay tuned.

The IAAPA show always offers us the chance to level set and fine tune the direction we’re taking in the new year, and this year was no different. So much has happened, but here are three takeaways from this year’s show.

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow co-workers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Today’s team member of the month is Support Technician, Asia Johnson. Her infectious laugh and positive energy bring smiles to all our faces in the office and  helps us love what we do even more. We admire her great sense of humor and enviable confidence—a necessity in her off-time event planner role.

But she’s not just fun! Before coming to CenterEdge, she worked in parks and recreation as a Master Programming Specialist, writing nonprofit grants and crafting and implementing programs for the City of Durham. She specialized in creating the “Ultimate Camp Experiences” for children year-round, ages 5-12. Now, she uses that expertise to help our clients manage their CenterEdge Software to make their guests’ lives just a little bit better.

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Allow us to introduce a world class fun enthusiast: Vince Barnett, Installation Lead. Vince is someone we’d call a lifer in the amusement and family entertainment industry because he got his very first job at our sister company Palace Pointe 13 years ago and never looked back. He started in the bowling area and worked his way into managing nearly every area of the facility.

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Our team at CenterEdge continues to grow to meet the needs of each of our unique clients. Our software development team has added a number of new team members recently, and many bring new skills that will help us take our Advantage point of sale software suite into the future of the fun industry. 

With this growth, we’ve had the need to move several of our great developers into leadership positions so that their experience can help shape the vision of our new team. Today’s team member is one of those new promotes: Rob Roberts, Software Development Team Lead over Advantage Research and Development.

It’s an exciting time to be in the business of fun!

CenterEdge recently had the opportunity to attend and exhibit at the International Association of Trampoline Parks’ (IATP) first annual European Trade Show and Conference in London. Operators and vendors from all over Europe attended to learn and share ideas with one another. The trampoline park industry is growing so much, especially internationally. In other words…it’s an exciting time in the business of fun!

Sherry Howell, Director of Client Success at CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, will speak at the International Association of Trampoline Parks (IATP) European Conference and Trade Show on Monday, May 22 at Hilton London Paddington in the United Kingdom.

Sherry’s presentation, “Getting the Return on Your Investment for Your Event Sales Effort,” will provide attendees with reasons why an event sales effort is needed, offer two different approaches to setting sales targets, and discuss strategic ways to examine your current and future sales pipeline.  

Do you prefer self-led video tutorials vs. reading How To documentation? If so, today's Did You Know? Video has you in mind!

Watch Sandra Welch, CenterEdge's  own Training and Personal Development Manager, as she discusses new video software training tools you have at your disposal!