CenterEdge Software Blog

We're sharing new tools to help your facility recover and thrive. 

We were recently asked to partner with the AttractionPros and other industry suppliers to offer messages and advice for amusement facilities during these challenging times. We are proud to say that nearly 30 companies have come together to share how they have navigated these times, continued to support our industry, and to offer unique messages to help build motivation. In addition, you also have free access to a new guide: Suppliers Speak: Attractions Industry Providers Share their Messages, full of articles to help your business thrive now and in the future. Read on for more information and to download your free guide today. 

Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Amusement Parks, Memberships, CenterEdge News, CenterEdge Advantage POS, Facility Operations

Get ready for a more successful holiday gift card sales season this year. 

Today’s CenterEdge Pro Tip offers five steps to help you implement a better gift card sales season. Follow these quick tips to get started today.

Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Sales, CenterEdge News, CenterEdge Advantage POS, Facility Operations, Cashless, CenterEdge Client Success, Online Sales & Ticketing

Guest experience may be changing, but one fact remains - use data to inform your strategy. 

As you continue to adapt to the challenges each new day brings, it also makes sense to take a broader look at industry trends and consider whether your plan will put your business ahead of, or behind, the competition. 

We were asked not long ago to provide our analysis of the 2020 FunRating Report, provided by Amusement Advantage, to help facilities make sense of survey results from over 600 attractions across the family entertainment and amusement industry. Our full five-part analysis was published inside the report, but here we wanted to share three of the key takeaways that can help you continue to think creatively about your operation now, and in the future. 

Topics: FEC, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Customer Loyalty, CenterEdge News, Facility Operations, CenterEdge Client Success

Learn how CenterEdge Classes can help you build more compelling and easy-to-purchase offerings for your guests. 

Today’s CenterEdge Pro Tip offers your facility more flexbility when creating and selling your offerings. 

Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Sales, Facility Operations, Online Sales & Ticketing

Systems are ready. Offerings are updated. Capacity management controls are in place. For many facilities, it's showtime. But is your team ready?

To wrap up our blog series, Rethinking Your Facility Management Approach, we’d like to share a quick word of encouragement along with a few tips to consider when outlining your training plan for reopening your FEC. Take these three final steps to prepare to reopen.

Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Customer Loyalty, CenterEdge Advantage POS, Employee Management, Facility Operations

We're excited to introduce CenterEdge Community, a new software training webinar series, and a revamped Help Center. 

Today’s CenterEdge Pro Tip provides a virtual tour of new communication tools and software training resources to help you manage your FEC or amusement facility. Watch the video to learn more.

Topics: FEC, Point of Sale, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, CenterEdge News, CenterEdge Advantage POS, Facility Operations, CenterEdge Client Success

The benefits of offering classes at your facility and how to make the leap from the marketing to the technical.

I just finished a yoga teacher certification this summer, so imagine my surprise when I picked up the July issue of Funworld and saw the cover article was none other than Namaste! How Museums Are Attracting New Audiences with Creative Ways to Enhance Guests’ Well-Being. Talk about worlds colliding! I love their idea of using healthy-living classes to introduce new patrons to the art museum. 

The article inspired me. How can entertainment and amusement facilities also capitalize on this idea and create a meaningful—and lucrative—set of complementary and alternative activities during off-peak times?

Topics: FEC, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Customer Loyalty, Marketing, Amusement Parks, Memberships, Sales, Parks & Rec

We asked three experts to share their secrets for building the best teams and added one ourselves! Find out what everyone had to say.

Hiring frontline staff is tough today. There are fewer teens in the workforce than there were a decade ago when the US last achieved nearly full employment. Tougher school schedules, increased participation in higher education and more outside commitments are just some of the reasons the pool of workers has gotten smaller over the last 10-15 years. Bottom line: entertainment facilities need to know how to recruit, train and manage this young workforce in such a competitive environment.

Topics: FEC, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Amusement Parks, Employee Management

4 ways to build your brand that won’t cost you anything.

The CenterEdge team recently had the opportunity to attend an industry education event, LaserTAG360, a two-day conference for new and existing facilities. While the focus of the event is laser tag, the top-notch business practices being shared are applicable across all aspects of the amusment industry from FECs and trampoline facilities to amusement, water and adventure parks.

Topics: FEC, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Customer Loyalty, Marketing, Amusement Parks

Common uses for wristbands that increase efficiency and optimize guest experience.

Simplifying the guest experience can be overwhelming when there are so many attractions, food and beverage, payment and access options to consider. Wristbands may sound old-fashioned, but the modern wristband is a terrific solution for not only streamlining your guests’ entrance into your facility, but also helping them more fully engage with everything your business has to offer.

Topics: FEC, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Amusement Parks, Parks & Rec, Access Control, Cashless