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CenterEdge Software Blog

How to Identify, Hire, and Train the Next Generation of Party Professionals

Posted by Sherry Howell on Mar 21, 2018 12:00:00 PM

Read our interview with Party Pro, Frank Price, for insights to help you hire and train a party team that your competition can’t replicate.

We are proud to partner with leading industry experts and sponsor such events as Birthday University. In advance of the upcoming Birthday University & Party Host Certification seminar in Chicago April 3-5, we sat down with Frank Price for his take on creating the perfect party team. With so much competition for entertainment in our communities, Frank has a lot to say about building a unique brand. Read on for his responses to some of the most important questions.

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Topics: Birthday Party & Groups, CenterEdge Client Success, Employee Management

CenterEdge Serves as Partner for LaserTAG360

Posted by CenterEdge Software on Apr 28, 2017 9:59:07 AM

CenterEdge Software, a leading provider of point-of-sale, online sales & reservations, and ticketing systems for entertainment and recreation facilities, is a partner of Creative Works’ LaserTAG360 event on May 16-17 in Indianapolis, Indiana.

As a partner, CenterEdge contributes to the LaserTAG360 Advantage Program, which provides members with exclusive discounts, deals and offers.

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Topics: CenterEdge News, CenterEdge Client Success

CenterEdge Software Selected to Manage 172-Acre, First-of-Its-Kind Community Recreation Center, The Epic GrandCentral

Posted by CenterEdge Software on Apr 25, 2017 11:56:04 AM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, has been selected to serve as the point of sale (POS) system for City of Grand Prairie, Texas’ The Epic GrandCentral project set to open in November 2017.

The Epic GrandCentral, a 172-acre community center, will bring a first-ever indoor and outdoor recreation space to the heart of the city. The Epic will include major recreation/life-changing center, amphitheater, library, trails, all-inclusive playground, lake-based recreation amenities and an indoor/outdoor water park with a 160-foot by 384-foot retractable enclosure from OpenAire.

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Topics: CenterEdge News, CenterEdge Client Success, Parks & Rec, Point of Sale

Interview: Adding an Escape Room to a Trampoline Park or FEC

Posted by Sherry Howell on Jan 17, 2017 4:54:52 PM

With the new year, new beginnings and all those goals you’ve set, what do you have planned to do differently in 2017 to get the results that you’re looking for? For many facilities, it’s time to think about new games, packages, menu items and even new attractions to boost your fun factor for new and repeat guests.

Our industry has seen such a boom in escape rooms recently. Have you been wondering just what the fuss is all about? I reached out to our friends at Creative Works, who recently added an escape room offering to their portfolio (and they even won Best Exhibit at IAAPA with it, too!). Here’s what their Vice President, Armando Lanuti, had to say.

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Topics: FEC, CenterEdge Client Success, Trampoline Parks, Facility Operations, Birthday Party & Groups

Consistent Communication is Key-Insights from Metro Richmond Zoo

Posted by Sherry Howell on Dec 6, 2016 11:18:38 AM

Today’s CenterEdge Client Spotlight is Metro Richmond Zoo in Virginia. The zoo, which has been open since 1995, is home to over 2,000 animals representing more than 190 species. It even boasts one of the largest primate collections in the country.  The zoo’s 250,000 visitors each year love getting up close and personal with the animals. Have a dream to hand feed a baby giraffe or take a night time zip line over the zoo? You can do that and more at the Metro Richmond Zoo. I was able to spend some time with their General Manager, Justin Andelin, to learn a little more.

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Topics: Zoos & Aquariums, Employee Management, CenterEdge Client Success, Cashless

Hiring Sets You Apart-Lessons from Adventure Quest Laser Tag

Posted by Sherry Howell on Aug 23, 2016 10:00:00 AM

Today’s Client Spotlight is Adventure Quest Laser Tag in New Orleans, Louisiana.  The facility boasts a 6,000 square foot, 38 vest laser tag arena, cosmic mini-golf, bumper cars and an outdoor Adventure Maze. And while they have a lot of attractions that make them big players in their market, they believe what sets them apart is that they genuinely care about their guests and attempt to always make them leave excited and with a smile. 

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Topics: CenterEdge Client Success, FEC, Customer Loyalty

CenterEdge Client Spotlight: Plex Indoor Sports

Posted by Sherry Howell on Jun 1, 2016 12:22:57 PM

Today’s CenterEdge Client Spotlight is Plex Indoor Sports in Irmo, South Carolina. This unique facility features 80,000 square feet of fitness fun, including an NHL regulation sized ice rink, turf fields and 30,000 square feet of fun known as HiWire, which offers trampoline arenas, a ninja obstacle course, basketball and dodgeball course, a flying trapeze and aerial silks.  With such diverse offerings, they are able to attract groups and families of varied interests.  

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Topics: FEC, Point of Sale, CenterEdge Client Success

CenterEdge Client Spotlight: FunQuest Family Entertainment Center

Posted by Sherry Howell on May 3, 2016 10:00:00 AM

Today’s CenterEdge Client Spotlight is FunQuest Family Entertainment Center in Lynchburg, Virginia. We recently got to spend some time with the Owner/Operators Jim and Cindy Anderson. This enthusiastic couple found a love of skating (and each other!) in junior high school when Jim was a speed skater and Cindy an artistic skater.  For the Andersons, skating is a family affair and their two daughters also competed, one even becoming national champion.  Cindy and Jim got their first rink in 1984 and have since owned or operated three centers, by themselves and with partners.

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Topics: FEC, CenterEdge Client Success

CenterEdge Client Spotlight: Knuckleheads

Posted by Sherry Howell on Mar 15, 2016 11:30:20 AM

Today’s CenterEdge Software Client Spotlight is an 80,000 square foot facility in Wisconsin Dells, WI.  Knuckleheads is family entertainment at its finest, featuring an amusement park with indoor attractions like go karts, bumper cars, a ropes course and other rides, as well as a restaurant with an extensive bar and grill menu, bowling, trampolines and outdoor inflatables for warmer months. We had the opportunity to speak with Marcus Kemblowski, General Manager.

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Topics: CenterEdge Client Success, Food & Beverage, FEC

CenterEdge Client Spotlight: Elevated Sportz

Posted by Sherry Howell on Feb 16, 2016 11:00:00 AM

At CenterEdge, we know that we wouldn’t be here if it weren’t for our clients.  The partnership that we have with each client is so important to us.  In addition to our daily efforts in improving our software and our service, we wanted to show our appreciation for our clients by spotlighting them from time to time.  With that said, we are proud to introduce Elevated Sportz, our first client spotlight. 

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Topics: CenterEdge Client Success, Trampoline Parks