MENU CLOSE

CenterEdge Software Blog

10 Do's and Don'ts to Win More Sales

Posted by Sherry Howell on Jan 20, 2023 1:59:16 PM

Renewed beliefs, best practices, and boosted confidence can turn any lackluster performance around.

Working in sales can be the best and worst job ever - often in the same day. When things are going well and you’re winning, it can make you feel like you’re taking the world by storm. But when a couple of losses turn into a few more, it becomes harder even to make the call or ask for the business.

But don’t worry, these ten do’s and don’ts can help you start a new sales winning streak today. 

Read More

Topics: Facility Operations

How to Give Your FEC a Fresh Start in 2023

Posted by Sherry Howell on Jan 6, 2023 1:59:26 PM

Gaining a new perspective, eliminating negative self-talk, and making a clear plan will help propel your business forward in 2023.

Don’t you just love new beginnings? If you’re anything like me, you’ve probably got a list of goals and projects you want to accomplish in 2023.

But the gap between setting goals and achieving them can be vast. Sometimes it’s because our goals are unclear or too lofty, or because we don’t plan the steps necessary to get there. 

Other times, our biases, past failures, and similar experiences can prevent us from getting and staying on the right track toward success. And to combat those, you and your business might need a fresh start.

Read on for the steps you need to help you give your business the fresh start needed to succeed in 2023. 

Read More

Topics: Employee Management, Facility Operations

How to Accomplish More in 5 Quick Steps

Posted by Sherry Howell on Dec 16, 2022 2:35:25 PM

In less than 15 minutes, you'll be on your way to more productive task management.

The holidays can be extremely stressful because there always seem to be more tasks than time. But as you move through the next couple of weeks, do try to take time to enjoy special moments with your family and friends.

Sometimes the key to fighting overwhelm is to get real with what must be done now and put off what can be done later - and that comes down to prioritizing. 

Read on for five quick steps to help you prioritize quickly and give yourself a little time back in your day.

Read More

Topics: Point of Sale, Marketing, Sales, Integrated Waivers, Facility Operations

5 Small Guest Experience Boosters That Increase Revenue

Posted by Sherry Howell on Dec 9, 2022 12:01:20 PM

Small changes to how your team interacts with your guests can make a big difference in how they feel, how long they'll stay, and how often they return to your family entertainment venue.

Whether you're opening a brand-new entertainment venue or expanding your offering, it makes sense to consider not just the attractions and design, but also the systems and capabilities you'll need to support your business now and in the future. 

Your point of sale touches every guest and every dollar, so it’s a critical component of your success. That's why we're sharing these five scenarios that might suggest you need a robust facility management solution.

Read More

Topics: Point of Sale, Marketing, Memberships, Sales, Integrated Waivers, Facility Operations

5 Reasons You Need a Robust Point-of-Sale (POS) System

Posted by Sherry Howell on Dec 7, 2022 10:00:00 AM

As you think about opening or expanding your family or location-based entertainment facility, use this guide to understand your facility management and reporting needs.

Whether you're opening a brand-new entertainment venue or expanding your offering, it makes sense to consider not just the attractions and design, but also the systems and capabilities you'll need to support your business now and in the future. 

Your point of sale touches every guest and every dollar, so it’s a critical component of your success. That's why we're sharing these five scenarios that might suggest you need a robust facility management solution.

Read More

Topics: Point of Sale, Marketing, Reporting & Analytics, Memberships, Sales, Integrated Waivers, Facility Operations

How to Manage a Busy Holiday Season at Your FEC

Posted by Sherry Howell on Dec 2, 2022 12:58:17 PM

Practice stress management techniques, be proactive and stay thankful to help manage this busy holiday season. 

With the turning of the calendar, the holidays are in full swing! While this time of year can be magical, it can also be overwhelming to you and your staff. But with so many new guests visiting your business for the first time this season, you can't afford service hiccups caused by a stressed-out team. Read on for five tips to help you keep your team, happy, engaged, and ready to wow this holiday season. 

Read More

Topics: FEC, Sales, Facility Operations, Birthday Party & Groups

IAAPA Expo 2022: Education You Shouldn't Miss

Posted by Sherry Howell on Oct 28, 2022 12:02:28 PM

Get the ideas and insights you need to take the next step in your business at IAAPA Expo 2022 November 14-18, 2022. 

If you’re like us, you’re busy preparing for the 2022 IAAPA Expo that’s coming up in just two short ort weeks! As you might know, CenterEdge’s Brand Engagement Director, Sherry Howell, is currently serving on the IAAPA FEC Education Committee. 

This week, she participated with committee Chair, Brandon Willey and IAAPA’s Monica Bejarano and Dana Jasat in a member webinar to review the upcoming event. If you would like to catch the replay, it will be available soon at https://www.iaapa.org/education/webinars.

Read on to get the details about the three FEC lunches, 13 FEC-specific EDUSessions, and three FEC EDUTalks. And be sure to stop by the CenterEdge booth, #4454.

Read More

Topics: CenterEdge News, Facility Operations, Birthday Party & Groups

6 Things to Consider Before Adding a Small Footprint Attraction

Posted by Sherry Howell on Oct 13, 2022 3:43:59 PM

The right small attraction strategy can make a big difference in your guest experience - and your bottom line. 

Maximizing profitability in your family or location-based entertainment center means operating efficiently in all areas, and one of those areas is in utilizing your space in a smart manner. Small-footprint attractions can be a terrific way to boost revenue and give you an opportunity to engage more with your guests. But like everything else in your facility, success won’t happen by chance. 

We sat down recently with Ryan Borton, CEO of Funovation, the manufacturer and distributor of some of the most popular small-footprint attractions available, including Laser Maze Challenge®. We asked Ryan to share his best advice about adding a small footprint attraction to your mix.  Read on for his top things to consider before you add a small-footprint attraction.

Read More

Topics: Sales, Facility Operations, Goal Setting

5 Tips to Increase Motivation

Posted by Sherry Howell on Oct 7, 2022 1:30:00 PM

Motivation can be found in many (surprising) places. Boost yours today. 

This week I had the pleasure of delivering three sessions at the most recent Foundations Entertainment University event in Dallas. Educational events are a big source of motivation for me because I get inspired by meeting new people to share ideas and learn about their backgrounds and reasons for joining the industry. 

When you’re trying to open or operate a business, the hectic nature of those efforts can really take a toll on your motivation. This dip can cause tasks to take longer than they should and negatively affect your ability to focus. The good news is that motivation is easy to find if you know where to look. Here are five of our best tips to help increase your motivation today. 

Read More

Topics: Employee Management, Facility Operations, Goal Setting

5 Ways to Improve Cash Control in Your FEC

Posted by Sherry Howell on Sep 16, 2022 11:29:58 AM

Clear accountability, consistent processes, and a method for tracking are key components of strong cash (and risk) management. 

It is never pleasant to think about how your business may be impacted by employee theft. Unfortunately, though, it is something you need to help protect yourself from.  The best defense is a clear system of accountability, with systems and technology in place that can help you monitor the cash going in and out of your business. 

Theft can come in many shapes and sizes, so read on for 5 cash management best practices to help set your business up for success. 

Read More

Topics: Sales, CenterEdge Advantage POS, Facility Operations, Cashless