CenterEdge Software Blog

And they may not be what you think.

I recently had the opportunity to visit Disney’s Hollywood Studios. It’s always a great time to experience and be reminded of how the industry masters continue to change the game of amusement and entertainment. And, of course, we had to see if the new Star Wars: Rise of the Resistance ride was going to live up to the hype.

But what I really took away were five surprising lessons that could help push your family entertainment center or amusement venue to the next level.

This is 2020. (I’ve always wanted to say that.)

We hope you’re as excited as we are about the goals you’ve set for the new year. If you haven’t had a chance to set your facility’s goals, use these helpful business intelligence analytics to reflect on 2019, and make sure your 2020 targets are set up correctly from the start.

With the holidays in full swing, you have a lot on your plate. And if you run an indoor facility, you're most likely gearing up for the peak birthday party season.

During this busy season, it can be easy to let service level standards slip, but doing so can cost your facility a lot of missed upsells and lost bookings if your team's not operating at the right level. That's why we brought back this popular post about the pitfalls many inbound sales teams succumb to – and how to avoid them.

How to set up your business right from the start.

You’ve made the decision to open or expand your FEC or amusement facility (congratulations!), and you’re ready to implement your new software solution to help you manage it all.

The 18 Insights All-Star Operators Revealed at IAAPA 2019!

The CenterEdge team enjoyed another awe-inspiring week at IAAPA this year. While we filled up on plenty of new and innovative food and beverage options, it was the Food & Beverage Operators Roundtable that satisfied our hunger for insight into what works--and what doesn’t.

After working with sales teams for over six years, one of the struggles I hear about most is that sales team members don’t feel valued or supported by management.

With less than six weeks left in 2019, some of your busiest days are most likely still to come. But before you break out the chafing dishes for all your holiday parties, it’s a good idea to begin assessing 2019 and setting your business goals for 2020.

Data analysis doesn’t just mean running a bunch of reports and analyzing via spreadsheet. It’s much more than that – and the right tool can help you take your analytics to the next level.

With IAAPA only a few weeks away, new and seasoned operators are getting into the mindset of growth. Whether it’s opening a new facility, renovating or expanding, adding an attraction or anything else, change is in the air.

For many FECs, one issue close to everyone’s mind remains how to bridge the gap between sales and marketing and operations.

In many businesses, these three departments (or job functions) couldn’t be further apart. The reality is, though, that the best companies create a symbiotic relationship between all three.

Every day, you strive to learn new ways to drive brand loyalty and enhance your guests’ experience. You’re keeping up with the trends, trying new recipes, looking towards the next new attraction or new package offering – anything to differentiate your business from the ever-growing competition.