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CenterEdge Software Blog

5 Ways Your POS Should Make Your Life Easier

Posted by Sherry Howell on Aug 13, 2021 8:51:48 AM

Operate your busy FEC smarter with these essential facility management software features.

Running a profitable FEC is harder than it looks, and to do it effectively, you need to streamline your business a much as possible. Your facility management software should help make your job easier by centralizing sales, revenue, and reporting all in one place.

But in addition to that, you also need your solution to help you manage costs and increase sales. Today, we're sharing five ways your facility management software solution should help make your life easier. 

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Topics: Point of Sale, Memberships, CenterEdge Advantage POS, Facility Operations, Birthday Party & Groups, Food & Beverage, Payment Processing

5 Simple Steps to Help New Shift Leaders and Managers at Your FEC

Posted by Sherry Howell on Jun 23, 2021 4:38:05 PM

Today’s blog was written by CenterEdge Trainer, Alex Buenrostro, with input from two FEC industry veterans from our training team, Andy Rye and Matthew Mayer. 

By Alex Buenrostro

There has been a recent influx of onboarding new FEC and amusement team members and that includes a lot of new supervisors and managers. We’ve been getting a lot of questions about onboarding new managers and the skills they need to be able to run effective shifts and oversee operations. So we put together this getting started guide to help new managers build a strong foundation. And as always, we’re here to help.

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Topics: FEC, Trampoline Parks, Amusement Parks, Reporting & Analytics, CenterEdge Advantage POS, Employee Management, Facility Operations, Online Sales & Ticketing

5 Time Management Best Practices for Busy FEC Leaders

Posted by Sherry Howell on Jun 17, 2021 11:15:37 AM

Avoid extra stress by following these time management tips. 

As a busy operator, you are often pulled in many directions, which can lead to overwhelm, burnout, and inefficiency. But when you’re running the business, every inefficiency can cost you more than just time. Poor time management skills can lead to excessive rework, employee turnover, poor guest service, and reduced revenue and profitability. 

In short, you can’t afford it, and you don’t have to. That’s why we’re sharing seven easy-to-implement tips to help you build stronger time management practices that will help you operate smarter and more efficiently. 

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Topics: Marketing, CenterEdge Advantage POS, Employee Management, Facility Operations, Birthday Party & Groups

3 Steps to Strong Inventory Management

Posted by Sherry Howell on Jun 3, 2021 12:57:20 PM

Planning for how your facility orders, receives, and tracks various inventory items can make a big difference in profitability. 

Keeping costs down is an essential part of managing a thriving family entertainment business. Many businesses focus on sales and service but get overwhelmed trying to keep up with the ins and outs of inventory management. 

To maintain healthy profitability, you need strong inventory management processes. Your facility management system is an essential tool that should help make inventory management a breeze. That’s why we decided to share best practices for each stage of inventory management.

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Topics: CenterEdge Advantage POS, Facility Operations

6 Powerful Lessons to Learn from CenterEdge Client Combat Ops

Posted by Sherry Howell on Apr 22, 2021 10:10:27 AM

Being able to mobilize a high-performing team quickly, respond to challenges, and maximize the tools at your disposal make all the difference to success. 

You can never know how one seemingly small moment can have a massive impact on your business. This week, we sat down with David Dimberio, owner of Combat Ops Entertainment in Fort Wayne, Indiana. He shared his team’s response to a social media wave that caused significant changes for his business. Their ability to remain agile, enthusiastic, and flexible made all the difference. 

We’re sharing his story and the lessons we learned from Combat Ops’ experience.

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Topics: Reporting & Analytics, Sales, CenterEdge Advantage POS, Facility Operations, Birthday Party & Groups, CenterEdge Client Success, Online Sales & Ticketing, Payment Processing

8 Tips to Increase Online Sales in Your FEC

Posted by Sherry Howell on Apr 14, 2021 7:37:07 PM

Offer your guests a better sales experience online with a cohesive online store. 

Your online store is a critical component of your sales team. But there is a lot more to effective online sales than simply adding your inventory to an online store. Today’s blog features insights first published in our CenterEdge Help Center by Technical Writer and client eCommerce theming expert Lena Plaut. 

Though she’s been a member of the training team for nearly five years, she also has a wealth of knowledge in this area, with 15 years’ worth of experience in digital media. Read on for Lena’s top tips to help you deliver a better online experience, and be sure to check out other training team blog posts and documentation in the CenterEdge Help Center.

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Topics: Sales, CenterEdge Advantage POS, Birthday Party & Groups, Online Sales & Ticketing

New FEC Manager Training Resources

Posted by Sherry Howell on Apr 1, 2021 9:41:24 AM

New resources for FEC managers to learn more about personnel, inventory management, Advantage Groups, point of sale, web store, and reporting functionality in your CenterEdge system. 

As you hire or promote new managers to lead your FEC or amusement park, they will need a deeper understanding of your facility management tools to help you operate more effectively. 

That’s why CenterEdge is rolling out a new, four-part manager training series to give new managers comprehensive training of the key software functionality. Each session will last for one hour. 

The series is free for all CenterEdge clients with an active Licensing and Service Agreement (LSA) or a current support agreement. Read on for an overview of what the sessions will cover, and then register for our upcoming event series.

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Topics: Point of Sale, Reporting & Analytics, Sales, CenterEdge News, CenterEdge Advantage POS, Facility Operations, Online Sales & Ticketing

How to Build an FEC Membership Program

Posted by Sherry Howell on Mar 25, 2021 2:22:34 PM

Thoughtful program planning and strategic rollout can make all the difference. 

Now that you’ve heard about some of the key benefits, new CenterEdge tools, and a success story, you’re probably ready to think about setting up a membership program for yourself. 

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Topics: Point of Sale, Customer Loyalty, Marketing, Memberships, Sales, CenterEdge Advantage POS

Operator Insights: Rev’d Up Fun Discusses Memberships

Posted by Sherry Howell on Mar 17, 2021 10:11:51 AM

Today’s interview with CenterEdge client, Zach Johnson of Rev’d Up Fun, will give you terrific insights to help you decide if building a membership program is right for you. 

As we discussed in Part One of this blog series, membership programs could have the potential to bring in a brand new revenue stream for your facility. But do they actually work?

We decided the best way to illustrate program benefits would be to let a CenterEdge operator like you share his results. 

Rev’d Up Fun is a 30,000 square foot state-of-the-art family entertainment center in Woodhaven, Michigan. This family-owned and operated venue features multiple attraction offerings, including Ballocity, axe throwing, laser tag, a ropes course, an XD Dark Ride, bumper cars, and a game zone, as well as a full-service food and beverage offering. 

We sat down with Zach Johnson, Owner, and asked him to share his experience with membership programs and his plans to make memberships a key component of Rev’d Up Fun’s offering.

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Topics: Point of Sale, Customer Loyalty, Marketing, Memberships, Sales, CenterEdge Advantage POS

5 Event Management Best Practices for Your FEC

Posted by Sherry Howell on Feb 24, 2021 10:00:00 AM

Before you offer your next birthday party or group event, set your team up for success with these best practices.

We are all hoping to resume normal operations one day soon, and that definitely included being able to offer exciting group events and birthday parties

To help you do that, we're expanding on this popular topic from our last user conference, Edge 2020, where attendees learned best practices for managing group events more effectively. 

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Topics: Reporting & Analytics, CenterEdge Advantage POS, Integrated Waivers, Facility Operations, Birthday Party & Groups