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CenterEdge Software Blog

5 Ways a Poor Online Sales Experience Costs Your FEC or Amusement Park Money

Posted by Sherry Howell on Jun 19, 2019 8:00:00 AM

You work hard to run your business and offer your guests a safe, clean and exciting place to have fun; naturally, you want it to thrive.

One important tool that successful businesses have in common is a well-performing online purchase experience.

Some of the benefits include receiving revenue in advance, shorter wait times and “sales while you sleep” – but if implemented ineffectively, your online store could be working against your business.

In our experience, there are a handful of common pitfalls many FECs, trampoline parks, and amusement and water parks still succumb to … and they could be costing your business money. Here are the top five:

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Topics: Point of Sale, Sales, Birthday Party & Groups, Online Sales & Ticketing

Top 10 Phrases Team Members Should Never Say

Posted by Sherry Howell on Jun 12, 2019 8:00:00 AM

The human element is an important component of providing your guests with the best possible experience.

Service interactions can be tough enough to navigate because every guest need and situation is different … and if a team member says the wrong thing, it can be like hitting the nuclear button.

Even the most seasoned team members have trouble saying the right phrases at the right time. But, without a doubt, there are some guest service phrases team members should avoid at all costs.

Read on for our top ten phrases that team members should never use.

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Topics: Employee Management, Facility Operations

Oaks Amusement Park Selects CenterEdge Software as Point of Sale System

Posted by CenterEdge Software on Jun 11, 2019 10:37:55 AM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, is pleased to announce that Oaks Amusement Park has selected CenterEdge Advantage Point of Sale software for its multi-attraction, outdoor amusement park. 

One of the oldest continually operated amusement parks in the country, Oaks Park recently celebrated 114 years of bringing affordable, wholesome family fun to Southeast Portland. Since its founding, the organization has continued to grow and change along with the community, adding new attractions and reimagining existing ones. Today, the park is home to go-karts, skating, mini golf, a recently added roller coaster, and a variety of other midway rides and games.

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Topics: CenterEdge News, CenterEdge Advantage POS

CenterEdge Pro Tip: Make Redemption Games More Attractive With Bonus Point Denomination Bundles

Posted by Sherry Howell on Jun 5, 2019 8:00:00 AM

Coin pushers and other redemption games with added bonus point potential can be much more attractive to guests.

Are you looking for an easy way to increase guest engagement with your coin pusher games?

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Topics: CenterEdge Advantage POS, Facility Operations, Birthday Party & Groups, Cashless

Family Entertainment Group, LLC Selects CenterEdge Software as Point of Sale System

Posted by CenterEdge Software on Jun 4, 2019 11:17:44 AM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, is pleased to announce that Family Entertainment Group (FEG) has selected CenterEdge Advantage Point of Sale software for a number of its nationwide family entertainment centers.

Family Entertainment Group will use the CenterEdge Advantage software suite to manage point of sale, online sales, event bookings as well as full-service food and beverage. Additionally, the organization will utilize CenterEdge’s integration with Sacoa for their game room operations across most locations.

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Topics: CenterEdge News, CenterEdge Advantage POS

7 Ways to Become a More Confident Team Member

Posted by Sherry Howell on May 29, 2019 8:00:00 AM

Confidence is a necessary trait that most successful people possess.

However, it’s a tricky one because it requires a delicate balance between confidence and humility. Too little confidence and you lose credibility with others, while too much confidence can cost you others’ support and, ultimately, their respect.

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Topics: Employee Management, Facility Operations

Free Point of Sale System Checklist

Posted by Sherry Howell on May 22, 2019 11:26:54 AM

A POS system should do much, much more than just process transactions.

The right solution can create efficiencies and enhance your FEC in ways you might never have expected—and in more than just one area. Take the test to see if yours is hitting the mark.

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Topics: Point of Sale, Access Control, Employee Management, Facility Operations, Cashless, Online Sales & Ticketing, Food & Beverage

CenterEdge Software Releases New Business Intelligence Tool

Posted by CenterEdge Software on May 8, 2019 10:11:16 AM

CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, is pleased to announce the launch of the CenterEdge Business Intelligence tool.

As part of the Advantage POS software, CenterEdge Business Intelligence gives users a new, highly-advanced way to review business data. From admissions to front line and event sales, all the way to labor and team member data, the new dashboard shows meaningful business data in a new dynamic, customizable format.

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Topics: CenterEdge News, CenterEdge Advantage POS

How to Use Data to Make Smart Business Decisions Faster than Ever Before

Posted by Sherry Howell on May 8, 2019 9:46:02 AM

Introducing new CenterEdge Business Intelligence Tool

You’re a busy operator and if you’re like us, you probably spend time wondering if you’re doing all you can to grow your business or operate more efficiently. You’ve heard in seminars all about the importance of being data-driven and making smarter decisions. But what does that even mean in the real world?

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Topics: Reporting & Analytics, CenterEdge Advantage POS, Employee Management, Facility Operations

5 Questions a Market Feasibility Study Should Answer When Opening or Expanding an FEC or Location-based Entertainment Venue

Posted by Sherry Howell on May 1, 2019 11:33:20 AM

We asked industry expert Alan Kumpf of FunStruction Results to help answer some of the questions people often have about market studies when they’re starting out. Here’s what he had to say.

The amusement industry is exciting and looks like a fun, profitable business venture. But there are a lot of mistakes that new owners make if they don’t start off with the right approach.

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Topics: FEC, Facility Operations, Goal Setting