CenterEdge Software Blog

As you think about opening or expanding your family or location-based entertainment facility, use this guide to understand your facility management and reporting needs.

Whether you're opening a brand-new entertainment venue or expanding your offering, it makes sense to consider not just the attractions and design, but also the systems and capabilities you'll need to support your business now and in the future. 

Your point of sale touches every guest and every dollar, so it’s a critical component of your success. That's why we're sharing these five scenarios that might suggest you need a robust facility management solution.

Topics: Point of Sale, Marketing, Reporting & Analytics, Memberships, Sales, Integrated Waivers, Facility Operations

Take a careful look at your data to determine the right goals to set for 2022. 

These next few weeks will fly by but that doesn't mean you can hit the brakes on planning for a strong 2022.

Use these tips and resources to help you measure your facility's wins and losses, and get next year's plan ready to roll out just as soon as the ball drops. 

Topics: Reporting & Analytics, Sales, Employee Management, Facility Operations

Review your data, plan your strategy, and implement your program better than ever.

Today’s CenterEdge blog comes from one of our newest CenterEdge trainers, Kate Jackson. Kate’s a long-time industry veteran who, before coming to CenterEdge, spent eight years as a franchisee trainer for a large entertainment center chain. Bottom line, she knows a thing or two about using your CenterEdge Software tools to manage your business. And with the holidays coming up, Kate wanted to share a few tips and best practices to help you maximize your gift card revenue potential. Here’s what Kate had to say:

Topics: Point of Sale, Reporting & Analytics, Sales, CenterEdge Advantage POS, Employee Management, Facility Operations, Goal Setting

Don't let poor cash management processes cause you to lose the revenue that you work so hard to earn.

Topics: Point of Sale, Reporting & Analytics, CenterEdge Advantage POS, Employee Management, Facility Operations, Cashless

You need to be both S.M.A.R.T and D.U.M.B to achieve realize your business' full potential.

Whether you're a new operator and need to know where to start or a seasoned pro who wants to grow in a certain area, this framework can help.

Read on for a step-by-step guide to help you strengthen any area of your existing business, or set out on the right path forward. 

Topics: Reporting & Analytics, Memberships, Sales, Employee Management, Facility Operations, Goal Setting

Special events, multi-visit passes, and staff competitions are just a few of the ways to boost your FEC’s revenue today and in the future.

You’re likely always thinking about ways to drive revenue and increase your bottom line. Sometimes, great ideas can come from quick brainstorming sessions with your team. Today, we did a quick brainstorming session of our own to provide you with a few ideas that you can use immediately to start driving more revenue today. Use these as they are or as a jumping-off point for your team’s next leadership meeting.  

Topics: Marketing, Reporting & Analytics, Memberships, Sales, Facility Operations

Kathy Barton, Guest Services Manager of ZooMontana, shares how faster guest transactions, more personalized member experiences, and time to focus on what matters most helps ZooMontana rise to every new challenge.

Nearly every amusement park or entertainment venue has to work through the challenges of scaling up as the business begins to grow. Knowing when to invest in new attractions, facility upgrades, and new management tools can be tricky.

We recently sat down with Kathy Barton, ZooMontana's Guest Services Manager, who shared their recent experience upgrading to CenterEdge, and the surprising benefits they’ve seen as a result. Here’s what she had to say:

Topics: Point of Sale, Zoos & Aquariums, Reporting & Analytics, Memberships, Employee Management, Facility Operations

Today’s blog was written by CenterEdge Trainer, Alex Buenrostro, with input from two FEC industry veterans from our training team, Andy Rye and Matthew Mayer. 

By Alex Buenrostro

There has been a recent influx of onboarding new FEC and amusement team members and that includes a lot of new supervisors and managers. We’ve been getting a lot of questions about onboarding new managers and the skills they need to be able to run effective shifts and oversee operations. So we put together this getting started guide to help new managers build a strong foundation. And as always, we’re here to help.

Topics: FEC, Trampoline Parks, Amusement Parks, Reporting & Analytics, CenterEdge Advantage POS, Employee Management, Facility Operations, Online Sales & Ticketing

The game has changed, but the fact that you need a strategy for booking group events hasn’t. These tips can help. 

Recently, I was chatting with an operator about the right time, approach, and message to take to local organizations regarding booking group events once again. If you haven't already been selling group events, this topic is likely something on your mind these days as well. We thought it would be a good time to share a few ideas for getting started booking group events back into your facility.

Topics: FEC, Waterparks, Marketing, Amusement Parks, Reporting & Analytics, Sales, Birthday Party & Groups

Being able to mobilize a high-performing team quickly, respond to challenges, and maximize the tools at your disposal make all the difference to success. 

You can never know how one seemingly small moment can have a massive impact on your business. This week, we sat down with David Dimberio, owner of Combat Ops Entertainment in Fort Wayne, Indiana. He shared his team’s response to a social media wave that caused significant changes for his business. Their ability to remain agile, enthusiastic, and flexible made all the difference. 

We’re sharing his story and the lessons we learned from Combat Ops’ experience.

Topics: Reporting & Analytics, Sales, CenterEdge Advantage POS, Facility Operations, Birthday Party & Groups, CenterEdge Client Success, Online Sales & Ticketing, Payment Processing