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CenterEdge Software Blog

New FEC Manager Training Resources

Posted by Sherry Howell on Apr 1, 2021 9:41:24 AM

New resources for FEC managers to learn more about personnel, inventory management, Advantage Groups, point of sale, web store, and reporting functionality in your CenterEdge system. 

As you hire or promote new managers to lead your FEC or amusement park, they will need a deeper understanding of your facility management tools to help you operate more effectively. 

That’s why CenterEdge is rolling out a new, four-part manager training series to give new managers comprehensive training of the key software functionality. Each session will last for one hour. 

The series is free for all CenterEdge clients with an active Licensing and Service Agreement (LSA) or a current support agreement. Read on for an overview of what the sessions will cover, and then register for our upcoming event series.

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Topics: Point of Sale, Reporting & Analytics, Sales, CenterEdge News, CenterEdge Advantage POS, Facility Operations, Online Sales & Ticketing

5 Event Management Best Practices for Your FEC

Posted by Sherry Howell on Feb 24, 2021 10:00:00 AM

Before you offer your next birthday party or group event, set your team up for success with these best practices.

We are all hoping to resume normal operations one day soon, and that definitely included being able to offer exciting group events and birthday parties

To help you do that, we're expanding on this popular topic from our last user conference, Edge 2020, where attendees learned best practices for managing group events more effectively. 

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Topics: Reporting & Analytics, CenterEdge Advantage POS, Integrated Waivers, Facility Operations, Birthday Party & Groups

7 Tips for FEC Marketing to a Gen Z Audience

Posted by Sherry Howell on Jan 21, 2021 12:46:50 PM

Use these tips to help develop Gen Z marketing messages that resonate with this unique consumer base. 

One of the things that I love...and dread...about marketing is that it’s always changing. I’m sure most marketers would agree that it’s fun to learn new ideas and implement creative strategies. On the other hand, having to keep constantly up to speed on the latest trends can be difficult, and constantly testing new ideas can be time-consuming and even frustrating.

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Topics: Marketing, Reporting & Analytics, Sales, Facility Operations

3 Tips for More Meaningful FEC Goal Setting

Posted by Sherry Howell on Dec 9, 2020 9:25:29 AM

Set the right goals for your FEC with these tips and resources.

You’ve taken the first steps by beginning your year-end analysis and deciding how to streamline your system so that you can work more efficiently. Now it’s time to make the plan for 2021 by setting meaningful goals. American historian and poet, Bill Copeland said, “The trouble with not having a goal is that you can spend your life running up and down the field and never score.” Read on for three tips and many additional resource links to help you get well on your way to planning for, and more importantly, scoring success in the new year.

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Topics: Reporting & Analytics, Sales, CenterEdge Team, Facility Operations, Birthday Party & Groups, CenterEdge Client Success, Online Sales & Ticketing, Goal Setting

6 Year-End Data Insights for Your FEC

Posted by Sherry Howell on Dec 3, 2020 8:32:29 AM

While we are counting down the end of 2020 so we can move into the new year, use these tools to prepare for a profitable 2021.

Throughout this year, we have all had to continuously adapt to navigate each new challenge, and it’s likely that we’ll have to continue to do so in the days to come. But that doesn't mean you shouldn't make a solid plan for the future. It's time to reflect on everything you’ve learned in 2020 so that you can use those insights to set new goals and initiatives to help your business recover and thrive.

As you begin your year-end review, be sure to check out these key data points from your CenterEdge Business Intelligence dashboard to help you understand your business' health in some new ways.

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Topics: Reporting & Analytics, Sales, Facility Operations, Birthday Party & Groups, Online Sales & Ticketing

CenterEdge Pro Tip: Streamlining Your System for Increased Efficiency

Posted by Sherry Howell on Nov 16, 2020 4:52:30 PM

Learn how to retire and disable items, discounts, areas, and event types to navigate your system more efficiently.  

 

As you begin year-end planning, take this opportunity to set up your system more efficiently to save time and effort both in the office and at the front line.

Watch today’s Pro Tip from our CenterEdge Training team to learn how to simplify your CenterEdge Advantage screens and apps by retiring or disabling outdated offerings, discounts, areas, event types, and more.

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Topics: FEC, Point of Sale, Waterparks, Zoos & Aquariums, Reporting & Analytics, Parks & Rec, CenterEdge Advantage POS, Facility Operations, Birthday Party & Groups, Goal Setting

5 Steps to Secure FEC Cash Control

Posted by Sherry Howell on Oct 26, 2020 3:33:33 PM

The secret to solid cash control is culture, processes, accountability, and oversight. 

Fraud prevention can be a scary topic because no one wants to believe team members could steal from their employer. But you can't leave prevention up to chance. To set your business up for solid cash control, we've updated this important post to give you everything you need to take the fear out of fraud prevention.

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Topics: FEC, Point of Sale, Trampoline Parks, Waterparks, Reporting & Analytics, CenterEdge Advantage POS, Employee Management

7 Tips for Better FEC Marketing Emails

Posted by Sherry Howell on Oct 19, 2020 9:25:44 PM

We're sharing new data to help you drive marketing email response.  

I had the recent opportunity to attend Inbound 2020, a marketing conference that joined the many others in going virtual.  I was excited to see that Jay Schwedelson, founder of Worldata, had returned to speak. Worldata is responsible for sending and tracking the effectiveness of 40,000 email campaigns and over 6 billion individual emails every year. For much of this year, Worldata has been tracking the email marketing trends as they’ve changed during COVID. Read on for some of their latest data-driven tactics that you can implement today to improve your marketing email results.

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Topics: FEC, Waterparks, Zoos & Aquariums, Marketing, Amusement Parks, Reporting & Analytics, Sales, Facility Operations

5 Tips to Smart Social Media Marketing

Posted by Sherry Howell on Sep 9, 2020 10:00:00 AM

Before you set up your social accounts and get to hashtagging, it’s important to have a plan. 

Social media marketing is one of the most common means of marketing today, and there is an overwhelming amount of information available to help teach you how to make the most of it. But many marketers fail to build the important foundation necessary for a successful marketing plan. We asked our Director of Training, Rosie Salas, who has a background in family entertainment marketing, to share some of the common missteps that FECs make. Read on for her top five tips for smart social media marketing.

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Topics: Marketing, Reporting & Analytics, Facility Operations

How to Cut Costs in Your FEC or Amusement Park

Posted by Sherry Howell on Jul 22, 2020 12:25:24 PM

During this difficult period of reopening with reduced capacity and ever-changing guidelines, it's even more critical to manage your FEC's operating costs. 

Unfortunately, though, many amusement facilities pay the high price of operational inefficiencies that can lead to lost revenue, increased waste and reduced profitability.

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Topics: Point of Sale, Reporting & Analytics, Employee Management, Facility Operations