CenterEdge Software Blog

Recently on LinkedIn I read a post where the question was asked, with so many choices, which debit card system should I choose? 

Have you ever noticed that the chores we dislike the most are often the tasks where we are most reluctant to change our methods?  I cannot count how many times my wife has complained to me about spending hours creating a schedule that finally balances all of our employees requests for time off with their complaints that they need more hours, only to get a last-minute "emergency" time off request that changes everything.  So being the ever-helpful and thoughtful husband, I would usually reply with "Why don't you ditch the excel spreadsheets and the sticky notes and find some good scheduling software?"

As part of our new CenterEdge Advantage 11.2 release, we have completed implementing support for Interac EMV processing in Canada.  For those who aren't familiar with EMV, sometimes known as chip & pin, it allows Interac cards to be taken using the new chips embedded in the cards.  There is also an Interac Chip FAQ which may help to answer some of your questions.

Whether you are a zoo, a waterpark, a museum, a fec, a theme park, or a skating center, securing your cash is one the main reasons you invest into a point of sale system.  It seems simple.  The cashiers enter everything into your point of sale, so you should be protected...right?

CenterEdge Advantage 11.2 is now available!  Any customer with a valid support contract is eligible to receive the upgrade.  Just email us at support@centeredgesoftware.com to schedule your upgrade as soon as Wednesday, February 15th, 2012.

A big difference between Waterparks and other entertainment venues is the lack of potential for spontaneous purchases by the customers through the waterpark point of sale software.  Waterparks do not share the same luxury that zoos, museums, theme parks and family entertainment centers do when the customer is walking around with a wallet full of cash or credit cards.  The typical customer at a waterpark is in their bathing suit, leaving their wallets and/or purses behind in a locker.

You've added online party booking to your website, and now you want to know how to increase its effectiveness.  Here are 3 simple tips to increase the revenue of your online birthday reservations.

1.  Don't make them search! - Advertise that you allow online party bookings, and do not simply put a link with "Click Here For Party Booking".  Create or buy a fun image and insert a link redirecting the image to your birthday booking page.

After spending years working with the Skating industry, and watching the operation of our own skating rink; it is clear there are some very specific skating rink software needs unique to the skating industry.  I am sure from an outsider's perspective operating a skating rink is simple.  Open the doors, take customer's money, let people skate, sell them some food, and get them out the door.  However from those of us that have spent years in industry, we know it is anything but simple.

In the entertainment industry, where family entertainment centers, water parks, skating rinks, bowling alleys are all looking for means to increase their party bookings, many are turning their attention to their website.  It makes a lot of sense.  People are getting more and more accustomed to shopping online.  So what better way to book a party, than when the work day is done, kid's homework is out of the way, dinner has been served, and the kids are fast asleep.  Although the facility might not be open, the website works 24 hours a day.

In today's world, where quality of service sets us apart from our competition, and the fight for the entertainment dollar is stronger than ever; does your current party booking software or procedure ensure you are meeting and exceeding the expectations of your customer?