CenterEdge Software Blog

What Impact Will Your Team Make on #GivingTuesday?

Posted by Sherry Howell on Nov 29, 2016 12:14:36 PM

The holidays are in full swing!  Facebook was kind enough to remind us that today is “Giving Tuesday,” a day on which we are asked to give a little to a cause near and dear to our hearts. In fact, the Bill and Melinda Gates foundation, along with Facebook, have even offered to match fundraising contributions and increase the impact.  What a great way to “be the change” in very real, meaningful ways.  Read more here.

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Topics: marketing, Client Success, company culture, team building

Today Is a Great Day to Be Kind

Posted by Sherry Howell on Nov 22, 2016 11:18:57 AM

Every morning, I get a Minute with Maxwell email in my inbox from the John Maxwell leadership team. In it, John takes a word and advises viewers how to apply the word and increase their influence potential with others.  It’s always the first line of his opening paragraph that moves me, though. He begins every email with the words, “What you do today matters.”

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Topics: managing your business, Client Success, company culture

CenterEdge 'Role' Call - Meet Lisa Carr

Posted by Sherry Howell on Nov 16, 2016 10:00:00 AM

Today’s team member we would like to introduce is has been in the business of helping others for years. She’s Lisa Carr, one of our amazing Support Technicians. Lisa has been making a difference with CenterEdge for over a year but in administrative and technical support for much of her career. She’s a problem solver and loves to dive right in to help, so please allow me to introduce Lisa Carr.

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Topics: Client Success, CenterEdge Role Call, family entertainment

New Features Coming Soon in CenterEdge Advantage 16.6

Posted by Sherry Howell on Nov 9, 2016 10:48:08 AM

We have lots of exciting features and upgrades on the way. To learn more about what’s new, watch our brief Feature Release Video, and be sure to sign up for our training webinar to learn how to set up and use the new features once you upgrade. A few hints:
  • New integrations with Best Lockers and RoomKeyPMS Hotel Property Management Software (0:17-1:31)
  • Additional security rights to control selling items to groups (1:32-1:54)
  • Deferred Revenue Capability for Passes (1:55-2:45)
  • New Discount Coupon functionality (2:46-3:24)
  • Create Class Tracks and categorize Classes (3:25-4:07)
  • Time Clock new features! (4:08-5:14)
  • New options for waiver signature captures, text options for marketing, and more! (5:15-6:07)

We hope you’re as excited as we are! Register for our training webinar for a more in-depth look at the new features. Don’t worry if you can’t attend the live session; we’ll send a free recording afterwards to everyone who registered.

Tuesday,  December 13, 2016 1:30ET/12:30CT/10:30PT

Register Now!

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Topics: FEC, trampoline parks, museums, waterparks, zoos & aquariums, Release Version, time clock & scheduling, new features, Amusement Park, classes

Creating Magic Using Empathy

Posted by Sherry Howell on Nov 2, 2016 10:00:00 AM

Some friends of mine got some terribly difficult news recently.  Despite that, I saw a picture on Facebook of them enjoying a rooftop patio over the weekend. They looked like any other couple, happy and in love and it made me smile. But it also made me think, if their server had known their situation, or how emotionally tired or scared they must be, what difference might that have made in how they treated my friends?  It’s during moments like these that I spend time reflecting on whether I’m making the difference that I intend to in the work I do and the life I lead.

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Topics: managing your business, Client Success, company culture, sales

Did You Know: Bulk Issue Player Cards and Wristbands

Posted by Sherry Howell on Oct 25, 2016 10:00:00 AM

Would you like to save time issuing cards or wrist bands for your group events? Did you know that you could also load cards with multiple items as well?   Watch today's Did You Know video to learn the process and operational practices that will get you ready for groups in a flash.

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Topics: debit card systems, FEC, groups, trampoline parks, waterparks, Client Success, operations

The Magic Pill of Sales

Posted by Sherry Howell on Oct 19, 2016 10:17:52 AM

While talking to a friend last week about sales training programs, he mentioned that it often seems that they contain little more than basic information. He mentioned that he wishes they would teach “the hard stuff.”  It reminded me of training programs I’ve been a part of and how, in my experience, the hardest part about sales is forming the uncompromising habits that take you from good to great.  While there are certainly some components of the sales process that are more difficult; you might have trouble getting the lead or getting the close for example, honestly more people struggle with getting, and keeping, the motivation.

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Topics: groups, training, Client Success, sales

Come Learn With Us at IAAPA

Posted by Sherry Howell on Oct 5, 2016 10:00:00 AM

Ah, fall. The leaves are changing and most days the weather gets below 90. Hooray!  It’s also part of our favorite time of year; November means it’s time for the IAAPA Attractions Expo. We love attending IAAPA to see what’s new in the industry, meet new people, visit with clients and learn important tips and changes in order to serve our clients better.

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Topics: FEC, trampoline parks, waterparks, training, Client Success, support

The CenterEdge End of Summer Reading List

Posted by Sherry Howell on Sep 27, 2016 10:15:38 AM

Having an emphasis on learning and personal growth is one of the things that is extremely important to me as both a leader and an individual contributor.  I have been asked a lot lately for book recommendations and thought others might be interested in sharing what they’ve learned through their own personal study.  These days, there is no shortage of information but finding the time to study can be tough. One method that really works for me is to buy audiobooks for the books I’m reading. Then no matter where I am I either have a book to read or listen to using the Kindle app on my phone. 

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Topics: managing your business, training, Client Success, company culture, sales

New Features Coming Soon in Advantage Release 16.5

Posted by Sherry Howell on Sep 21, 2016 10:00:00 AM

There are lots of new features in store with Advantage Release 16.5!  A couple of highlights are:

  • Sell all items in a class series with one button
  • Reduction in printing, time and paper waste at your point of sale with several new features
  • New Sacoa integration features
  • and more!

To learn more about how the new features can help maximize efficiency in your facility, watch our brief Feature Release 16.5 video below.

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Topics: debit card systems, FEC, groups, point of sale, trampoline parks, waterparks, new features, Client Success, memberships

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