CenterEdge Software Blog

How to Diversify Your Trampoline Park in 5 Steps

Posted by Sherry Howell on Feb 14, 2018 12:00:00 PM

Consider these tips when growing your business’ footprint.

Trends change and public interests come and go and both are an endless source of opportunity for any business owner. In the trampoline park industry, diversification is often a top-of-mind consideration with operators pondering questions like: “How can we get more market share?” "How can we continue to thrill our guests and attract new ones?” And of course, “How do we deliver a different experience than our competition?”

Diversification can mean different things to different businesses. Will you diversify your attractions and renovate or remodel? Will you diversify with your branding? Your offerings? Your guest engagement efforts? Or some combination thereof? To determine which direction your business should take, consider these five steps.

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Topics: managing your business, growth

How to Help Your Team Shine and Improve your Facility 

Posted by Sherry Howell on Feb 7, 2018 12:00:00 PM

Learn how to enlist the help of team members to improve the overall experience and tap into their useful skills. 

Tired of front-line team members asking you the same questions all the time? Check out today's video to help build autonomy and ownership while creating a library of training materials.

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Topics: guest service, team building

4 Things You Didn't Even Know You Needed Your POS to Do

Posted by Sherry Howell on Jan 31, 2018 11:00:00 AM

Streamline and improve operations with these important features.

Running an FEC is easier than ever thanks to advances in technology, and now it’s possible to go a step further with a comprehensive facility management software solution. Helping to not only streamline and improve everyday operations, the right software will give you access to extra features that will help you run your business.

Take a look at some of the features you should be looking for in your software solution and see how your system stacks up against the most feature-rich systems in the FEC business.

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Topics: pos

7 Questions to Ask When Building a Loyalty Program at your Amusement Park or Family Entertainment Center

Posted by Sherry Howell on Jan 24, 2018 12:00:00 PM

Get ahead of the competition by implementing a rewards program that will have guests coming back again and again.

After our recent post about the benefits that a loyalty program offers an entertainment venue, we received a lot of requests for guidance about building compelling programs. There are so many options and directions you can take, and every facility has different needs. Use these seven questions to help you develop the program that’s right for your guests and your park.

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Topics: memberships, loyalty programs

The Secret to Getting Your Team to Do What You Ask

Posted by Sherry Howell on Jan 17, 2018 12:00:00 PM

Spoiler alert – it takes a culture built around respect, consistent practice and accountability

Managing others is a tricky business. They differ in strengths, weaknesses, personalities, generational biases and experience—and that’s before they even get in the car to come to work! So how can you develop a management system that will allow you to get the kind of performance that creates magic for your guests and brings more to your bottom line? The secret is a systematic approach to training and accountability. Here’s what it takes.

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Topics: training, leadership

Power Reports: What Every Manager Should Look at Daily (and Why)

Posted by Sherry Howell on Jan 10, 2018 12:00:00 PM

Keep your finger on the pulse of your business with these key reports.

Savvy managers use data to help make smart decisions about their businesses. But with so many reports and so much data available to you, how do you efficiently wade through the information? Read on for three main areas where using your system’s data can have a real impact on your bottom line, plus a few to grow on.

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Topics: managing your business, Reporting

4 Resolutions We’ve Made That Will Stick All Year Long

Posted by Sherry Howell on Jan 3, 2018 12:00:00 PM

Let’s hit the ground running in 2018!

And just like that, it’s a new year! I don’t know about you, but I feel so excited about this year I can hardly contain myself. I think it’s because I am so focused on all the opportunity the new year can bring for us to achieve together.

It’s a time for planning, for changing the game, and for making commitments to ourselves and each other. Last week, we shared our CenterEdge partnership commitments, so thanks everyone for all the warm comments. Just like I’m sure you are, we’ve hit the ground running with some New Year’s Resolutions of our own. Here are just a few that we know will stick all through 2018.

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Topics: sales, team building, guest experience

Thank You for a Terrific 2017 from CenterEdge Software

Posted by Marcus Mayer on Dec 27, 2017 12:00:00 PM

Happy holidays from CenterEdge Software! 

As we take a look back and wrap up 2017, we have to reflect on what an exciting year it's been! We welcomed new team members, began new initiatives, strengthened relationships with our vendor partners and, we hope, made your day to day operations better through our partnership.

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Topics: happy holidays from centeredge software

7 Steps to a Stellar Season Kick-Off for your FEC or Attraction

Posted by Sherry Howell on Dec 20, 2017 1:00:00 PM

Onboard like a pro in your next season training meeting. 

The end of the calendar year is when many amusement facilities focus on reviewing successes and planning for the next year. And for seasonal attractions that re-open in the spring, it’s nearly crunch time to finish outlining offerings and onboarding programs.

Hosting a season or new year kick-off meeting is a great way for your facility to celebrate past successes and discuss challenges, and to set expectations of what’s to come. But during this busy time of year, meeting details can easily slip through the cracks, making for a lackluster kick-off event. Be sure you're ready for your next season by including these seven critical elements to your next training meeting.

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Topics: sales, team building, guest experience

4 Mistakes to Avoid When Selecting a Point of Sale for Your Water Park or FEC

Posted by Sherry Howell on Dec 13, 2017 12:00:00 PM

Don’t fall victim to “if I knew then what I know now” syndrome by carefully considering this advice from some of our operators.

With every decision you make when trying to start or grow your business, you’re faced with the chance that it could be the wrong one. This includes what attractions you add, people you hire, and vendors you partner with. Don't wait to research facility management software until late in the process or you'll fail to have enough time for proper due diligence. Remember, your facility management software touches every part of your facility, from the guests to the accountant, so you need a solution that can meet the most needs of the people using it.

But with so many systems out there that manage different things, how do you know what’s right for you? Consider the advice we’ve heard and make your game plan so you can have confidence that you’ve selected the right solution now, and for years to come.

Here are four mistakes to avoid when selecting a point of sale solution.

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Topics: choosing the right POS

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