How many of you dread the day that the 78 boxes from your redemption supplier show up? Unpacking the entire order and putting it in your stock room where your staff can find what they need to restock is hard enough but the amount of time it takes to receive all that stuff is by far, much worse. I used to spend hours of my day gathering new item information like descriptions, barcode information, point totals, case quantities, cost per piece, cost per case and stock numbers I dealt with this many times a month as a manager of a facility over the last eight years. That was before we installed Advantage Redemption from CenterEdge Software.
With the advent of Facebook and Twitter, advertising for your FEC has never been simpler. If you aren't currently using Facebook and Twitter for communicating with your customers, then you are missing a huge FREE opportunity to get your company name and offers in front of not only your customers, but also the friends of your customers. I wish we had these tools when I was in operations!
After spending years working with the skating industry, and watching the operation of our own skating rink; it is clear there are some very specific skating rink software needs unique to the skating industry. I am sure from an outsider's perspective operating a skating rink is simple. Open the doors, take customer's money, let people skate, sell them some food, and get them out the door. However from those of us that have spent years in industry, we know it is anything but simple.