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CenterEdge Software Blog

What We Learned at IAAPA 2017 and How We’re Going to Raise the Bar in 2018

Posted by Sherry Howell on Nov 29, 2017 1:00:00 PM

IAPPA is a time for learning, building strong relationships and planning.

CenterEdge had the opportunity to again exhibit and attend the IAAPA trade show. It was a great event that offered us the chance to attend seminars, discuss industry trends, meet new people and hear the things that will make the most impact in the day to day operations of CenterEdge clients. We think 2018 is going to be exciting, and we are cooking up new developments in our content and our software, so be sure to stay tuned.

The IAAPA show always offers us the chance to level set and fine tune the direction we’re taking in the new year, and this year was no different. So much has happened, but here are three takeaways from this year’s show.

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Topics: CenterEdge Team

CenterEdge “Role” Call: Meet Asia Johnson

Posted by Sherry Howell on Oct 11, 2017 8:48:22 AM

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow co-workers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Today’s team member of the month is Support Technician, Asia Johnson. Her infectious laugh and positive energy bring smiles to all our faces in the office and  helps us love what we do even more. We admire her great sense of humor and enviable confidencea necessity in her off-time event planner role.

But she’s not just fun! Before coming to CenterEdge, she worked in parks and recreation as a Master Programming Specialist, writing nonprofit grants and crafting and implementing programs for the City of Durham. She specialized in creating the “Ultimate Camp Experiences” for children year-round, ages 5-12. Now, she uses that expertise to help our clients manage their CenterEdge Software to make their guests’ lives just a little bit better.

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Topics: CenterEdge Team

CenterEdge “Role” Call: Meet Vince Barnett

Posted by Sherry Howell on Aug 9, 2017 8:01:20 AM

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Allow us to introduce a world class fun enthusiast: Vince Barnett, Installation Lead. Vince is someone we’d call a lifer in the amusement and family entertainment industry because he got his very first job at our sister company Palace Pointe 13 years ago and never looked back. He started in the bowling area and worked his way into managing nearly every area of the facility.

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Topics: CenterEdge Team

CenterEdge “Role” Call: Meet Rob Roberts

Posted by Sherry Howell on Jun 15, 2017 8:50:17 AM

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Our team at CenterEdge continues to grow to meet the needs of each of our unique clients. Our software development team has added a number of new team members recently, and many bring new skills that will help us take our Advantage point of sale software suite into the future of the fun industry. 

With this growth, we’ve had the need to move several of our great developers into leadership positions so that their experience can help shape the vision of our new team. Today’s team member is one of those new promotes: Rob Roberts, Software Development Team Lead over Advantage Research and Development.

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Topics: CenterEdge Team

Reflections on the International Association of Trampoline Parks Conference

Posted by Sherry Howell on Jun 7, 2017 8:01:51 AM

It’s an exciting time to be in the business of fun!

CenterEdge recently had the opportunity to attend and exhibit at the International Association of Trampoline Parks’ (IATP) first annual European Trade Show and Conference in London. Operators and vendors from all over Europe attended to learn and share ideas with one another. The trampoline park industry is growing so much, especially internationally. In other words…it’s an exciting time in the business of fun!

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Topics: CenterEdge Team

Sherry Howell to Speak at IATP’s Annual European Conference and Trade Show

Posted by CenterEdge Software on May 11, 2017 10:31:36 AM

Sherry Howell, Director of Client Success at CenterEdge Software, a leading provider of point-of-sale, online sales and reservations, and ticketing systems for entertainment and recreation facilities, will speak at the International Association of Trampoline Parks (IATP) European Conference and Trade Show on Monday, May 22 at Hilton London Paddington in the United Kingdom.

Sherry’s presentation, “Getting the Return on Your Investment for Your Event Sales Effort,” will provide attendees with reasons why an event sales effort is needed, offer two different approaches to setting sales targets, and discuss strategic ways to examine your current and future sales pipeline.  

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Topics: CenterEdge News, CenterEdge Team

Did You Know: Video Software Tutorials Now Available

Posted by Sherry Howell on May 10, 2017 11:02:45 AM

Do you prefer self-led video tutorials vs. reading How To documentation? If so, today's Did You Know? Video has you in mind!

Watch Sandra Welch, CenterEdge's  own Training and Personal Development Manager, as she discusses new video software training tools you have at your disposal! 

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Topics: Did You Know?, CenterEdge Team

CenterEdge “Role” Call: Meet Sandra Welch

Posted by Sherry Howell on May 3, 2017 2:35:56 PM

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

If you’ve opened a new facility in the last 2.5 years, chances are you’ve had the pleasure of working with today’s team member of the month, Sandra Welch. As the Training and Personal Development Manager for our company, Sandra is responsible for the software training for our internal team as well as our clients, and she does it with grace and aplomb. Bottom line: she’s someone you definitely want to know.

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Topics: CenterEdge Team

CenterEdge “Role” Call: Meet John Lochbaum

Posted by Sherry Howell on Mar 6, 2017 4:55:09 PM

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

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Topics: CenterEdge Team

Three Tips for Boosting Productivity

Posted by Sherry Howell on Feb 1, 2017 12:41:41 PM

Lessons learned while traveling about behaviors that result in intense levels of productivity.

I get so productive on planes. I used to think it was because when traveling, you must creatively think about the most effective ways to complete tasks when you’re out of your normal atmosphere. It’s partly that. Eventually, however, I realized that it had less to do with my location and everything to do with my intention.

I compared my travel days to my office days to see what was different. It turns out there were three key behaviors that were dramatically different while traveling than while I was at the office. Here are the lessons I learned while traveling that I now try to apply to my everyday work.

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Topics: CenterEdge Team