CenterEdge Software Blog

You’ve built your family entertainment center, complete with numerous activities that will be “fun for the entire family.” You’ve hired cashiers, bought the cash registers. The doors open and in come the crowds. Cash and credit card transactions are moving at a rapid pace. Everything is going well, until a family comes in for the party that they scheduled but you can’t find it flipping through pages of your schedule book. You scramble to accomodate the party but they can tell that you're not prepared.

We are very excited to announce Merrik Keller as our Director of Business Development! Below, find our press realease, announcing his new position.

We're excited to announce that we are expanding once again! After expanding our staff to help our software grow and to better support our customers, our office was bursting at the seams. So we expanded our office once again and are just now getting comfortable in our new digs. Here is our press release about our recent changes!

While I was on vacation a few weeks ago, I finally got to go to a trampoline park that was open. I won’t say whose software they were using, other than to say that they were not using CenterEdge Software. What I will say is that I was stunned at how they managed their liability waivers. For example, after paying for admission, the cashier asked if we had filled out waivers before. I said no, but I am certain that if I had said yes, I would have been able to jump without completing a waiver. So I filled out a paper waiver but he never so much as glanced at it before filing it away.

Last week, we talked about how online ticketing software can help your bottom line. In a nutshell, when you sell tickets online, you’ll be able to sell more tickets, you’ll get access to a new revenue stream with convenience fees and you’ll be able to cut back on front line labor.

It seems strange that online ticketing has only been in the mainstream for a decade or so. For a while, it was mostly concert tickets purchased through Ticketmaster. Then, slowly but surely, movie theatres and some larger parks like theme parks and zoos started to offer tickets online. Now, nearly every entertainment venue from trampoline parks and laser tag facilities to water parks and aquariums offers some type of online ticket sales.

Last week, we talked about how redemption software can help you save time. Your time is very important and you would love to be able to spend more time getting customers to come to your facility and less time counting bouncy balls. But today we will talk about the other side of the equation: how redemption software can save you money. Let’s focus on the big 3:

As a facility owner or operator, your time is valuable. Unfortunately, a lot of important redemption tasks can be very time-consuming and mundane. You already need to hire three employees, approve a new ad campaign and review admission pricing. The last thing you want to spend your time doing is counting Tootsie Rolls. How can you take the pain out of managing a redemption counter? How can you simplify or automate redemption tasks so that you can spend more of your time on the important things?

Over the last few years, adding online party bookings to your birthday party center software has gone from being an exciting high-tech luxury to a business necessity. You've been considering entering this new world for a while, but there are too many doubts and uncertainties.

Sometimes we talk to facility owners who are reluctant to invest in an FEC POS system. These owners have been using a cash register for years or even decades. They don't want to switch to an FEC POS because it isn't what they are used to.