The bigger your FEC gets, the harder it is to keep an eye on every location or department, much less every team member.
Consistency is a key element of a great guest experience. How can an owner, operator or general manager ensure everyone hits the mark every single time? Training and employee education are essential, but when it comes down to the day-to-day, it's not always easy to remember what was said in that workshop three months ago. Or what the key take-aways were from that long team training day.
That's why we put together the the FEC Master Pack. The Master Pack is a set of easy-to-use, top-line checklists that hit on all the most important elements your team should be thinking about and/or doing day-to-day, week-to-week and month-to-month. The Master Pack includes checklists for:
- team members on the floor
- shift managers
- sales and marketing teams
- keeping track of financial and operational milestones
- and testing your POS against industry best practices.
There's also a bonus Party Planning checklist for anyone filling the birthday or event host role at your facility. Share these electronically or print them off and either hang them up or hand them out. They are yours to use with your team however you see fit!Get the FEC Master Pack now!