CenterEdge Software Blog

Did You Know: Constant Contact Integration

Posted by Sherry Howell on Mar 22, 2017 2:32:10 PM

Ready to use your software to take your marketing campaigns to the next level? Learn how in today’s Did You Know video.

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Topics: FEC, trampoline parks, museums, waterparks, zoos & aquariums, marketing, Amusement Park, Did You Know?

CenterEdge Advantage Version 17.1 Is Coming Soon

Posted by Sherry Howell on Feb 22, 2017 12:31:38 PM

The next release of CenterEdge Advantage, Version 17.1, is coming soon!  

To learn more about what’s on the way, check out our Feature Release Video below, and sign up to attend our training webinar. There you’ll learn how to set up and use all the new features once you upgrade.  Here’s a sneak peek:

  • Customize discount buttons and functionality (:10 - :40)
  • Customize marketing opt in message on waiver kiosks (:41 - :52)
  • Newly redesigned split check screen to manage checkouts faster (:53 – 1:39)
  • Deferred revenue capabilities for any barcode ticket item (1:40 – 2:03)
  • Added kitchen display servers for improved use across multiple departments (2:04 – 2:40)

Thank you for your continued partnership with CenterEdge.  Register for our training webinar below.   As always, the session will be recorded, so you’ll receive the recording if you can’t attend the live session.  

Wednesday, March 15 at 1:00ET/12:00CT/10:00PT

Register Now!

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Topics: FEC, point of sale, waivers, trampoline parks, museums, waterparks, zoos & aquariums, Release Version, new features, Amusement Park, Reporting, restaurants & bars

Listening Is the Key to Successful Upselling

Posted by Sherry Howell on Jan 12, 2017 10:00:00 AM

Upselling is one of those strategies that can boost the bottom line of any organization, be it a family entertainment center, an amusement park, a retailer or a restaurant. Unfortunately, it’s often paid too little – or the wrong kind of – attention.

First things first, a lot of people approach upselling events and services with a “me first” approach: “If I sell more, I’ll make more.” While that’s very likely true, it misses a critical piece of insight that would make upselling  a whole lot easier. And that’s “If I sell the right package, event, or meal, my guest will have a bigger and better experience.”

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Topics: FEC, groups, trampoline parks, waterparks, managing your business, Amusement Park, Client Success, sales

Did You Know: Setting Event Sales Goals for the New Year

Posted by Sherry Howell on Dec 27, 2016 10:00:00 AM

Start the year off right setting meaningful goals for event sales (or anything you'd like to increase, really).  Did you know there are several reports that can help get you started?  Check out today's video to learn more. 



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Topics: FEC, groups, trampoline parks, waterparks, Reporting, Client Success, sales

New Features Coming Soon in CenterEdge Advantage 16.6

Posted by Sherry Howell on Nov 9, 2016 10:48:08 AM

We have lots of exciting features and upgrades on the way. To learn more about what’s new, watch our brief Feature Release Video, and be sure to sign up for our training webinar to learn how to set up and use the new features once you upgrade. A few hints:
  • New integrations with Best Lockers and RoomKeyPMS Hotel Property Management Software (0:17-1:31)
  • Additional security rights to control selling items to groups (1:32-1:54)
  • Deferred Revenue Capability for Passes (1:55-2:45)
  • New Discount Coupon functionality (2:46-3:24)
  • Create Class Tracks and categorize Classes (3:25-4:07)
  • Time Clock new features! (4:08-5:14)
  • New options for waiver signature captures, text options for marketing, and more! (5:15-6:07)

We hope you’re as excited as we are! Register for our training webinar for a more in-depth look at the new features. Don’t worry if you can’t attend the live session; we’ll send a free recording afterwards to everyone who registered.

Tuesday,  December 13, 2016 1:30ET/12:30CT/10:30PT

Register Now!

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Topics: FEC, trampoline parks, museums, waterparks, zoos & aquariums, Release Version, time clock & scheduling, new features, Amusement Park, classes

Did You Know: Bulk Issue Player Cards and Wristbands

Posted by Sherry Howell on Oct 25, 2016 10:00:00 AM

Would you like to save time issuing cards or wrist bands for your group events? Did you know that you could also load cards with multiple items as well?   Watch today's Did You Know video to learn the process and operational practices that will get you ready for groups in a flash.

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Topics: debit card systems, FEC, groups, trampoline parks, waterparks, Client Success, operations

Come Learn With Us at IAAPA

Posted by Sherry Howell on Oct 5, 2016 10:00:00 AM

Ah, fall. The leaves are changing and most days the weather gets below 90. Hooray!  It’s also part of our favorite time of year; November means it’s time for the IAAPA Attractions Expo. We love attending IAAPA to see what’s new in the industry, meet new people, visit with clients and learn important tips and changes in order to serve our clients better.

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Topics: FEC, trampoline parks, waterparks, training, Client Success, support

New Features Coming Soon in Advantage Release 16.5

Posted by Sherry Howell on Sep 21, 2016 10:00:00 AM

There are lots of new features in store with Advantage Release 16.5!  A couple of highlights are:

  • Sell all items in a class series with one button
  • Reduction in printing, time and paper waste at your point of sale with several new features
  • New Sacoa integration features
  • and more!

To learn more about how the new features can help maximize efficiency in your facility, watch our brief Feature Release 16.5 video below.

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Topics: debit card systems, FEC, groups, point of sale, trampoline parks, waterparks, new features, Client Success, memberships

How to Take Feedback with a Smile

Posted by Sherry Howell on Sep 15, 2016 10:00:00 AM


Feedback is a funny thing. It’s a necessary, even critical part of growth and yet if I came to you right now and said, “hey can I give you some feedback?” you would probably lock your core faster than an MMA fighter readying for the bell to ring. It’s because you’re never sure just how painful the next words out might be.  Feedback can be scary, honestly it can be downright devastating, but one thing I know for sure is that it isn’t fatal. And, without receiving, accepting and learning the lessons that feedback offers, our own performance and even our organization’s overall service experience can’t grow and improve.

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Topics: FEC, trampoline parks, waterparks, customer loyalty, skating, Amusement Park, training, Client Success, guest service

Did You Know: Celebrate Your Team During Customer Service Week

Posted by Sherry Howell on Aug 30, 2016 10:00:00 AM

Did you know that Customer Service Week is October 3-7, 2016? Watch today's video to learn how you can celebrate with your staff to make a difference for your team members and your guests.

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Topics: FEC, trampoline parks, waterparks, customer loyalty, Client Success, company culture, team building

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