CenterEdge Software Blog

How to Help Your Team Shine and Improve Your Facility 

Posted by Sherry Howell on Feb 7, 2018 12:00:00 PM

Learn how to enlist the help of team members to improve the overall experience and tap into their useful skills. 

Tired of front-line team members asking you the same questions all the time? Check out today's video to help build autonomy and ownership while creating a library of training materials.

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Topics: guest service, team building

4 Resolutions We’ve Made That Will Stick All Year Long

Posted by Sherry Howell on Jan 3, 2018 12:00:00 PM

Let’s hit the ground running in 2018!

And just like that, it’s a new year! I don’t know about you, but I feel so excited about this year I can hardly contain myself. I think it’s because I am so focused on all the opportunity the new year can bring for us to achieve together.

It’s a time for planning, for changing the game, and for making commitments to ourselves and each other. Last week, we shared our CenterEdge partnership commitments, so thanks everyone for all the warm comments. Just like I’m sure you are, we’ve hit the ground running with some New Year’s Resolutions of our own. Here are just a few that we know will stick all through 2018.

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Topics: sales, team building, guest experience

7 Steps to a Stellar Season Kick-Off for your FEC or Attraction

Posted by Sherry Howell on Dec 20, 2017 1:00:00 PM

Onboard like a pro in your next season training meeting. 

The end of the calendar year is when many amusement facilities focus on reviewing successes and planning for the next year. And for seasonal attractions that re-open in the spring, it’s nearly crunch time to finish outlining offerings and onboarding programs.

Hosting a season or new year kick-off meeting is a great way for your facility to celebrate past successes and discuss challenges, and to set expectations of what’s to come. But during this busy time of year, meeting details can easily slip through the cracks, making for a lackluster kick-off event. Be sure you're ready for your next season by including these seven critical elements to your next training meeting.

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Topics: sales, team building, guest experience

What Impact Will Your Team Make on #GivingTuesday?

Posted by Sherry Howell on Nov 29, 2016 12:14:36 PM

The holidays are in full swing!  Facebook was kind enough to remind us that today is “Giving Tuesday,” a day on which we are asked to give a little to a cause near and dear to our hearts. In fact, the Bill and Melinda Gates foundation, along with Facebook, have even offered to match fundraising contributions and increase the impact.  What a great way to “be the change” in very real, meaningful ways.  Read more here.

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Topics: marketing, Client Success, company culture, team building

Did You Know: Celebrate Your Team During Customer Service Week

Posted by Sherry Howell on Aug 30, 2016 10:00:00 AM

Did you know that Customer Service Week is October 3-7, 2016? Watch today's video to learn how you can celebrate with your staff to make a difference for your team members and your guests.

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Topics: FEC, trampoline parks, waterparks, customer loyalty, Client Success, company culture, team building

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