CenterEdge Software Blog

Six Ways Centralized Booking Can Help You Book More Events for Your FEC or Amusement Park

Posted by Sherry Howell on Oct 4, 2017 7:40:44 AM

Don’t make the mistake of running event sales in multiple locations like alien entities. Build the strength of your operation and your brand with these tips.

Building a growth-minded sales organization can be difficult and all too often, growth occurs much faster than the developed systems and organizational best practices can handle. This can especially happen when an operator acquires an existing facility. Many get so busy that they fall into the trap of “if it isn’t broken, don’t try to fix it.” However, just because a process isn’t broken, doesn’t mean it’s working as efficiently as it can. 

If the thought of a “call center” approach has scared you, fear not! A carefully implemented centralized party booking strategy can be a great way to maintain superior office coverage for your peak call times while comparing labor costs against call flow and sales. Read on for six steps to effectively implement a centralized booking center that will maximize your marketingefforts and sales strategies for your entire operation.

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Topics: online sales & bookings

CenterEdge installs at WonderWorks Orlando ahead of IAAPA

Posted by Merrik Keller on Nov 10, 2015 9:10:38 AM

Roxboro, NC – November 2015 – CenterEdge Software, a leading provider of Point of Sale, Reservation, Ticketing and Access Control Systems for entertainment and recreation facilities, has been chosen as the new system provider for WonderWorks, the well-known chain of indoor amusement and edu-tainment parks that are branded with the iconic upside down exterior.  WonderWorks will utilize CenterEdge to handle all point of sale, reservation, access control, and online ticketing activity for the five WonderWorks locations located throughout the United States.  CenterEdge reports full system deployment has already occurred at the WonderWorks I-Drive facility in Orlando, FL, Panama City Beach, FL and Myrtle Beach, SC, with implementation at the remaining sites expected to be complete before the end of the year.  For those attending the IAAPA Expo, WonderWorks is located just a few minutes from the convention center on International Drive.  Be sure to visit CenterEdge in booth # 1630 when on the show floor and for more information on WonderWorks, please visit their web site at www.wonderworksonline.com

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Topics: online sales & bookings, CenterEdge, point of sale, Amusement Park, WonderWorks

CenterEdge to introduce new products & features at IAAPA 2015

Posted by Merrik Keller on Nov 4, 2015 9:36:21 AM

CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, announces several new products and system enhancements that will be on display at the upcoming IAAPA Expo in Orlando, FL.  CenterEdge’s new Class module will be showcased along with STAGE, the company’s new cloud-based reporting and management console.    The Class module allows for on-line and in-store registration and scheduling of recurring style events such as fitness classes, workshops, and other sports & recreation activities.  With CenterEdge Class, site owners and program directors will be able to manage class lists, capacities, instructors, payments, and recurring billing with ease. 

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Topics: FEC, online sales & bookings, CenterEdge, new features, Reporting, Cloud, classes, workshops

CenterEdge introduces new cloud-based platform dubbed STAGE

Posted by Merrik Keller on Oct 13, 2015 9:27:00 AM

CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, has announced the launch of STAGE, the company’s new cloud-based reporting and management console.  An extension of CenterEdge’s Advantage Point of Sale and Group Reservation System, STAGE delivers key dashboard metrics driven by customizable report options and filters.  Critical sales and per cap data is available on a location by location basis while consolidated views allow easy performance comparison across both date and location ranges.  In addition, STAGE serves as the platform for CenterEdge’s new enterprise-level party reservation system.  Operators with multiple locations and those with off-site booking personnel can benefit greatly from the flexibility, uniformity, and upselling opportunities realized from the centralized management of party & group events. 

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Topics: online sales & bookings, birthday, CenterEdge, managing your business, Reporting, Cloud

CenterEdge and Embed announce 75th joint installation

Posted by Merrik Keller on Aug 17, 2015 8:30:58 AM

EMBED, a leading provider of Revenue Management Systems for the amusement and family entertainment industry, and CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, announce that they have completed their 75th joint installation at Brickopolis Entertainment in Oklahoma City, OK. The operation will utilize the Embed system for the cashless, ticketless operation of games and attractions, and the CenterEdge System for admission sales, concession and retail sales, redemption management, party and group bookings, labor management, and online sales and reservations.

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Topics: debit card systems, Embed, FEC, arcade, redemption, online sales & bookings, birthday, CenterEdge, point of sale, managing your business

Splash Kingdom Family Waterparks selects CenterEdge

Posted by Merrik Keller on Apr 13, 2015 10:16:21 AM

CenterEdge Software, a leading provider of Point of Sale, Reservation, Ticketing and Access Control Systems for water park, entertainment and recreation facilities, has been chosen as the new systems provider for Splash Kingdom Family Waterparks.  Mickey Lewis, Sales and Marketing Director for Splash Kingdom commented, “We are very excited to deploy CenterEdge Software in Splash Kingdom Big Texas Fun in Amarillo, Timber Falls Nacogdoches, and Air Patrol in Greenville this year.  We are confident CenterEdge is the best choice for our parks because they deliver a robust feature set that is tailored to our needs.”  Splash Kingdom will utilize CenterEdge Point of Sale at the parks to facilitate admission, season pass, and food and beverage sales along with cabana rentals.  Splash Kingdom will also take full advantage of CenterEdge’s ability to manage their group, birthday, and corporate event business.  In addition to the use of CenterEdge at each park, Splash Kingdom will deploy CenterEdge’s fully-integrated online services platform which allows guests to purchase tickets and season passes in advance of their visit.

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Topics: groups, online sales & bookings, CenterEdge, waterparks, Announcement, rentals, water park, ticketing

Rockin’ Jump trampoline parks expanding national footprint, rolls out CenterEdge

Posted by Merrik Keller on Mar 24, 2015 10:50:11 AM

CenterEdge Software, a leading provider of Point of Sale, Reservation, and Ticketing Systems for trampoline parks and entertainment venues, has been selected by Rockin’ Jump, a national operator of indoor trampoline parks, as the new solutions provider for both their corporate and franchise store network.  Rockin’ Jump currently uses CenterEdge in all 11 operating locations and has more than 19 new sites in development.  The CenterEdge System manages all areas of the trampoline park operation including Jump Time Sales, Party & Group Events, Concession Sales, Liability Waiver Management and Online Sales and Reservations.  “Rockin’ Jump is a first-class operation with a strong commitment to their brand and franchisees,” notes Merrik Keller, Director of Business Development for CenterEdge.  “We are proud to have been selected and are confident that CenterEdge can support Rockin’ Jump’s explosive growth.” 

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Topics: groups, online sales & bookings, birthday, point of sale, waivers, capacity, trampoline parks, customer loyalty, Announcement

CenterEdge selected as system vendor for DelGrosso’s Amusement Park

Posted by Merrik Keller on Mar 12, 2015 5:21:51 PM

CenterEdge Software, a leading provider of Point of Sale, Reservation, Ticketing and Access Control Systems for entertainment and recreation facilities, has been chosen as the new systems provider for DelGrosso’s Amusement Park of Tipton, PA.  DelGrosso’s will utilize the CenterEdge Point of Sale solution across the 40 plus terminals throughout the park to facilitate ticket, season pass, and food & beverage sales, in addition to using CenterEdge to manage the park’s group and corporate event activity.  Guests will enjoy the convenience of purchasing admissions and passes right from their computer, tablet or smart phone as DelGrosso’s is deploying the CenterEdge Online Sales platform for a fully-integrated sales experience. “DelGrosso’s Amusement Park is a Pennsylvania institution and we are honored to be part of the next chapter of this exciting story,” commented Marcus Mayer, Chief Operating Office for the North Carolina based software provider.  Mayer further notes the CenterEdge System will be fully deployed at DelGrosso’s this spring with the installation process already underway.

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Topics: inventory, groups, online sales & bookings, point of sale, parks, Announcement, Amusement Park

CenterEdge launches new website, furthers reach into parks, museums and zoos

Posted by Merrik Keller on Mar 6, 2015 10:24:15 AM

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Topics: online sales & bookings, museums, zoos & aquariums, parks, Announcement, Amusement Park, zoos

4 Ways FEC Software Takes The Hassle Out Of Party Scheduling

Posted by Grey Burnett on Apr 17, 2014 11:00:00 AM

You’ve built your family entertainment center, complete with numerous activities that will be “fun for the entire family.” You’ve hired cashiers, bought the cash registers. The doors open and in come the crowds. Cash and credit card transactions are moving at a rapid pace. Everything is going well, until a family comes in for the party that they scheduled but you can’t find it flipping through pages of your schedule book. You scramble to accomodate the party but they can tell that you're not prepared.

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Topics: FEC, groups, online sales & bookings, birthday

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