Today’s Client Spotlight is Adventure Quest Laser Tag in New Orleans, Louisiana. The facility boasts a 6,000 square foot, 38 vest laser tag arena, cosmic mini-golf, bumper cars and an outdoor Adventure Maze. And while they have a lot of attractions that make them big players in their market, they believe what sets them apart is that they genuinely care about their guests and attempt to always make them leave excited and with a smile.
Today’s CenterEdge Client Spotlight is FunQuest Family Entertainment Center in Lynchburg, Virginia. We recently got to spend some time with the Owner/Operators Jim and Cindy Anderson. This enthusiastic couple found a love of skating (and each other!) in junior high school when Jim was a speed skater and Cindy an artistic skater. For the Andersons, skating is a family affair and their two daughters also competed, one even becoming national champion. Cindy and Jim got their first rink in 1984 and have since owned or operated three centers, by themselves and with partners.
Roxboro, NC – August 2015 – CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, has announced the company will be integrating its Advantage Point of Sale System with the Sacoa PlayCard System. Available in late August, the integration will allow venues to perform a variety of Sacoa related functions directly from the CenterEdge POS terminals. Operators will be able to sell and reload Sacoa PlayCards from any CenterEdge Workstation as well as have the ability to perform time and privilege-based sales transactions. “Sacoa is a well-known brand with an extensive list of users around the world and we are pleased to introduce another cashless system integration to existing and prospective CenterEdge clients,” notes Merrik Keller, CenterEdge’s Director of Business Development. “The needs of so many locations require the best in online and in-store sales and reservation functionality along with the tried and true benefits of a cashless payment system,” added Keller. The company also notes more advanced features including setting ticket payout type, viewing detailed card history and accepting the Sacoa PlayCard for payment will be offered, giving guests a truly seamless experience.
Today CenterEdge Software is excited to announce the release the first phase of our next generation online waiver system. This new system is based on a wide variety of feedback that we've collected from our customers and this first phase incorporates many of the most requested features. Here are a few of the highlights:
Certainly the most frequently asked question of us is not "how long will it take to pay for the software?", but rather "how much does a system cost?". I can completely understand and appreciate the mentality when there are so many POS software sales people out there pushing their "low monthly fee", without highlighting their features (or lack thereof). If cost and a spiel from a slick salesman are NOT the most important factors in your evaluation of point of sale software, we have created a calculator just for you! I'm not saying cost shouldn't be a factor...it most certainly should be a major factor. However, if you can find a system that can assist in increasing your bottom line; through expense savings and revenue generation; then why pay the "low" monthly fee for something that is no better than a cash register?
Recently at the RSA/ILTA convention, I had the pleasure of speaking with Erik Guthrie, Vice President of Marketing & Sales for Zone Laser Tag on multiple topics specifically related to laser tag facilities and laser tag software. During our conversation, he educated me on what he referred to as the "Four Core Audiences for a Successful Laser Tag Facility." He broke down the four as:
In a fast-paced FEC, efficiency and accuracy are the keys to keeping the lines moving and the revenue flowing.
It doesn’t matter if your business is laser tag, roller skating, trampoline parks or anything in between – one thing that every family entertainment center needs is signage. Whether you are showing concession prices above your POS, movie times in your theater, or just saying Happy Birthday to one of your party guests of honor, nothing draws a customer’s eyes like a well-designed sign.
With the advent of Facebook and Twitter, advertising for your FEC has never been simpler. If you aren't currently using Facebook and Twitter for communicating with your customers, then you are missing a huge FREE opportunity to get your company name and offers in front of not only your customers, but also the friends of your customers. I wish we had these tools when I was in operations!
Have you ever wished that you could make your birthday reservation process more simple? Do you have a series of activities that your birthday parties need to be booked for? Do your employees tend to mess up your schedule by assigning the wrong parties to the wrong activities? If so, CenterEdge Advantage has the answer for you.