CenterEdge Software Blog

New Features Coming Soon in Advantage Release 16.3

Posted by Sherry Howell on Jun 7, 2016 11:00:00 AM

CenterEdge Advantage Release 16.3 coming soon!

The next version of CenterEdge Advantage, Release 16.3, goes live soon.  Some of the features include:

  • Enhanced membership types, items for sale only to members and improvements to card print options
  • Warning messages when booking into Advantage Groups with fewer than minimum number of  guests 
  • Customizable guest fields
  • Improved inventory receipt functionality
  • More options for tokenized credit cards

To learn more about how the new features can help  your business grow, watch our brief Feature Release 16.3 video below.

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Topics: FEC, inventory, groups, trampoline parks, waterparks, new features, Client Success, memberships

CenterEdge selected as system vendor for DelGrosso’s Amusement Park

Posted by Merrik Keller on Mar 12, 2015 5:21:51 PM

CenterEdge Software, a leading provider of Point of Sale, Reservation, Ticketing and Access Control Systems for entertainment and recreation facilities, has been chosen as the new systems provider for DelGrosso’s Amusement Park of Tipton, PA.  DelGrosso’s will utilize the CenterEdge Point of Sale solution across the 40 plus terminals throughout the park to facilitate ticket, season pass, and food & beverage sales, in addition to using CenterEdge to manage the park’s group and corporate event activity.  Guests will enjoy the convenience of purchasing admissions and passes right from their computer, tablet or smart phone as DelGrosso’s is deploying the CenterEdge Online Sales platform for a fully-integrated sales experience. “DelGrosso’s Amusement Park is a Pennsylvania institution and we are honored to be part of the next chapter of this exciting story,” commented Marcus Mayer, Chief Operating Office for the North Carolina based software provider.  Mayer further notes the CenterEdge System will be fully deployed at DelGrosso’s this spring with the installation process already underway.

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Topics: inventory, groups, online sales & bookings, point of sale, parks, Announcement, Amusement Park

The Evolution of the Family Entertainment Center

Posted by Johnny Loftin on Mar 11, 2014 11:30:00 AM

Last week I was discussing my experience in the Family Entertainment Industry with some new employees and it really made me think about how the industry has evolved over the last 20 years.  Technology has really made a difference in how Family Entertainment Centers are operated today, so for fun I am going to share some of my observations.

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Topics: debit card systems, FEC, arcade, redemption, inventory, point of sale, waivers

How Loss Prevention Can Increase the ROI of Your FEC POS

Posted by Marcus Mayer on Jun 15, 2012 12:07:00 PM

In my previous blog, where I highlighted our new ROI Calculator, I identified 4 areas that a complete FEC POS could assist with in increasing your bottom line.  Of the 4, I'm going to discuss loss prevention in this blog. 

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Topics: inventory, Credit Cards, point of sale, managing your business, loss prevention

3 Easy Tips for Loss Prevention in your FEC

Posted by Johnny Loftin on Jun 13, 2012 10:40:00 AM

One thing that always drove me crazy was the thought of inventory just disappearing.  When I was operating a FEC it was always a huge concern to control the inventory that your employees are handling. This causes a huge internal struggle. One struggle is that I was smart enough to understand the risk of your inventory items being out in the open.  So you have to stay on your toes at all times.  The other struggle is not trusting your employees.  Your employees are your team mates and play such an important role in driving your business in your FEC.  The easiest way to control these struggles is putting together employee policies to help control your inventory. The three areas that I want to focus on is your Redemption area, Arcade area and Food & Beverage.

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Topics: FEC, arcade, redemption, inventory, loss prevention

Your order for redemption software is ready!

Posted by Jeff Moore on May 17, 2012 4:41:00 PM

How many of you dread the day that the 78 boxes from your redemption supplier show up? Unpacking the entire order and putting it in your stock room where your staff can find what they need to restock is hard enough but the amount of time it takes to receive all that stuff is by far, much worse. I used to spend hours of my day  gathering new item information like descriptions, barcode information, point totals, case quantities, cost per piece, cost per case and stock numbers  I dealt with this many times a month as a manager of a facility over the last eight years. That was before we installed Advantage Redemption from CenterEdge Software.

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Topics: FEC, arcade, redemption, inventory

Drafting the Right POS for Your FEC

Posted by Marcus Mayer on Apr 24, 2012 10:09:00 AM

With the NFL draft fast approaching, I started thinking about how teams evaluate the needs they hope to fill from the draft. Do they need an offensive player? a defensive player? someone on special teams?  What areas need improvement and what the best way to achieve it. This same evaluation is probably being used in your FEC on a daily basis.  Do you look at your POS as a member of your team?  With the right POS, you could find an “iron man” system, which would “play” on all sides of your FEC operation.

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Topics: FEC, inventory, point of sale, loss prevention, quickbooks

Employee Theft - They Aren't Stealing From Me

Posted by Marcus Mayer on Dec 27, 2010 5:41:00 AM

In the early 1990's as a young theme park operator, I was oblivious to the possibility that one of my own would take company property.  It was not like these were thug kids with hard lives.  They were young adults, just barely younger than me, raised in good households, working on college educations.  Yet there I sat, one cruddy night, with 8 of them sitting outside my office as I spoke to them individually on the little scheme they had been running.  Their process was simple.  After closing, they would take some inventory out of the retail store and place it just outside the front door as the locked and closed down the building.  As the others cleaned and prepared the facility for the next day, one of them would drive around and pick up the loot.  The only reason I caught them was because one of them had a guilty conscience and disclosed to me who, what, when and how.

Although my only managerial experience at the time was overseeing the operation of rides at a theme park, there were many within our organization who had inventory control and cash handling experience.  After the initial shock, we all looked dumbfounded and felt stupid that this occurred right under our noses without any inkling on our part that we were losing money.  The main questions asked: What could we have done to prevent it?  Who can we trust if we can't trust this group?  What do we do now and how do we keep it from happening again?  And the biggest question of all: What tools do we have to help identify potential problems in the future?
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Topics: inventory, point of sale, managing your business, loss prevention

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