Feedback is a funny thing. It’s a necessary, even critical part of growth and yet if I came to you right now and said, “hey can I give you some feedback?” you would probably lock your core faster than an MMA fighter readying for the bell to ring. It’s because you’re never sure just how painful the next words out might be. Feedback can be scary, honestly it can be downright devastating, but one thing I know for sure is that it isn’t fatal. And, without receiving, accepting and learning the lessons that feedback offers, our own performance and even our organization’s overall service experience can’t grow and improve.
Would you like to understand which of your marketing efforts is getting the most attention from potential guests? Did you know that Advantage Point of Sale allows your team to survey your incoming guests to find out? Check out today's "Did You Know?" video to learn more.