CenterEdge Software Blog

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow co-workers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Today’s team member of the month is Support Technician, Asia Johnson. Her infectious laugh and positive energy bring smiles to all our faces in the office and  helps us love what we do even more. We admire her great sense of humor and enviable confidence—a necessity in her off-time event planner role.

But she’s not just fun! Before coming to CenterEdge, she worked in parks and recreation as a Master Programming Specialist, writing nonprofit grants and crafting and implementing programs for the City of Durham. She specialized in creating the “Ultimate Camp Experiences” for children year-round, ages 5-12. Now, she uses that expertise to help our clients manage their CenterEdge Software to make their guests’ lives just a little bit better.

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Allow us to introduce a world class fun enthusiast: Vince Barnett, Installation Lead. Vince is someone we’d call a lifer in the amusement and family entertainment industry because he got his very first job at our sister company Palace Pointe 13 years ago and never looked back. He started in the bowling area and worked his way into managing nearly every area of the facility.

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Our team at CenterEdge continues to grow to meet the needs of each of our unique clients. Our software development team has added a number of new team members recently, and many bring new skills that will help us take our Advantage point of sale software suite into the future of the fun industry. 

With this growth, we’ve had the need to move several of our great developers into leadership positions so that their experience can help shape the vision of our new team. Today’s team member is one of those new promotes: Rob Roberts, Software Development Team Lead over Advantage Research and Development.

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

If you’ve opened a new facility in the last 2.5 years, chances are you’ve had the pleasure of working with today’s team member of the month, Sandra Welch. As the Training and Personal Development Manager for our company, Sandra is responsible for the software training for our internal team as well as our clients, and she does it with grace and aplomb. Bottom line: she’s someone you definitely want to know.

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Meet our unofficial CenterEdge Software mascot of three years, Patches. Patches is a fun loving “purrfectionist” who spends his days napping and making our team smile.  He’s no lazy cat though, you never see Patches in the same place twice or know just where he’ll show up.  We asked him to share a little insight today, so allow us to introduce Patches.

Today’s team member we would like to introduce is has been in the business of helping others for years. She’s Lisa Carr, one of our amazing Support Technicians. Lisa has been making a difference with CenterEdge for over a year but in administrative and technical support for much of her career. She’s a problem solver and loves to dive right in to help, so please allow me to introduce Lisa Carr.

Today’s team member we would like to introduce is a true industry professional and one of the nicest people you’ll meet. He’s Andy Rye, one of our great trainers. Andy has been with CenterEdge for over four years but worked for our sister company, Palace Pointe, for nearly 15 before that as the Director of Operations.  To say that he is an expert at the software would be an understatement since he was one of the very first clients! His industry expertise coupled with his software knowledge make him a terrific fit for working with new and existing clients learning the software. So, please allow us to introduce Andy Rye.

Meet Product Owner, Kate Friedl.  Kate serves on our Development team as one of our Product Owners.  Though she’s a product owner now, she has also held different roles in her three years with CenterEdge.  From Support to documentation, and even at one time being the entire QA Department. My how we have grown!  It was soon after setting her up in QA that CenterEdge really began to grow, and she wasn’t a department of one for long.

Meet Support Technician, Jay Lehew. Jay is one of the newest members of our team and has already made a huge impact with us and our clients. We’ve gotten so much terrific feedback about him since joining us in December 2015 that we would like to offer our clients a chance to get to know him a little better. Before coming to CenterEdge, he worked in the auto industry as a mechanic with a specialty in, as you might guess, electronic diagnostics.  It seems, though, that he comes by his automotive and technology prowess honestly: with a dad who shared with him a love of cars and a mom in IT who taught him about computers growing up.  What a unique path to bring him to this point in his career, and we’re so happy to have him on our team.