Today’s team member we would like to introduce is a true industry professional and one of the nicest people you’ll meet. He’s Andy Rye, one of our great trainers. Andy has been with CenterEdge for over four years but worked for our sister company, Palace Pointe, for nearly 15 before that as the Director of Operations. To say that he is an expert at the software would be an understatement since he was one of the very first clients! His industry expertise coupled with his software knowledge make him a terrific fit for working with new and existing clients learning the software. So, please allow us to introduce Andy Rye.
Meet Senior Product Owner, Rick Smith. Rick has been with us for four years now, and has seen tremendous growth at CenterEdge and with our clients. Though he has worn many hats, as a product owner he says he enjoys “being in the position to help shape the product” for our clients.
We are so excited about all the positive feedback we have gotten in response to our new Client Success Initiative, so thank you to all who have reached out! We are always looking to improve. We have heard that you would like the opportunity to get to know us a little better, and to make that happen, we’d like to introduce the CenterEdge Role Call where we’ll introduce different team members from time to time.
With that in mind, please allow us to introduce one of our super support technicians, Spencer Faulkner.
Spencer’s been at CenterEdge for almost a year now and came to us after 12 years in the photo industry doing mechanical and technical support for Kodak. He now provides an ‘always smiling’ approach to solving our clients’ questions and challenges. Here are a couple of things he had to say:
Birthday Season is upon us! For a lot of our clients the new year means lots of parents searching around town frantically trying to find a location for their child’s birthday party. It’s the only time their little darling gets to be 7, or 10, or 16 and they want to get it right. Does your facility have a birthday experience that will make a child’s birthday one they’ll be talking about for years to come?
Roxboro, NC – January 2016 – CenterEdge Software, a leading provider of Point of Sale, Reservation, Ticketing and Access Control Systems for entertainment and recreation facilities, has announced the appointment of Sherry Howell as the company’s Director of Client Success. Sherry will lead the newly formed department which is aimed at enhancing the product experience for CenterEdge users worldwide. “The Client Success initiative is about incorporating the latest training techniques, establishing new lines of communication, and providing value-added content and tools targeted at improving the day to day business of CenterEdge clients,” notes company COO Marcus Mayer. Prior to joining CenterEdge, Sherry served as the Director of Training and Operations for TrainerTainment, a training services company focused on the family entertainment industry. Sherry can be reached at [email protected].
Roxboro, NC – November 2015 – CenterEdge Software, a leading provider of Point of Sale, Reservation, Ticketing and Access Control Systems for entertainment and recreation facilities, has been chosen as the new system provider for WonderWorks, the well-known chain of indoor amusement and edu-tainment parks that are branded with the iconic upside down exterior. WonderWorks will utilize CenterEdge to handle all point of sale, reservation, access control, and online ticketing activity for the five WonderWorks locations located throughout the United States. CenterEdge reports full system deployment has already occurred at the WonderWorks I-Drive facility in Orlando, FL, Panama City Beach, FL and Myrtle Beach, SC, with implementation at the remaining sites expected to be complete before the end of the year. For those attending the IAAPA Expo, WonderWorks is located just a few minutes from the convention center on International Drive. Be sure to visit CenterEdge in booth # 1630 when on the show floor and for more information on WonderWorks, please visit their web site at www.wonderworksonline.com.
CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, announces several new products and system enhancements that will be on display at the upcoming IAAPA Expo in Orlando, FL. CenterEdge’s new Class module will be showcased along with STAGE, the company’s new cloud-based reporting and management console. The Class module allows for on-line and in-store registration and scheduling of recurring style events such as fitness classes, workshops, and other sports & recreation activities. With CenterEdge Class, site owners and program directors will be able to manage class lists, capacities, instructors, payments, and recurring billing with ease.
CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, has announced the launch of STAGE, the company’s new cloud-based reporting and management console. An extension of CenterEdge’s Advantage Point of Sale and Group Reservation System, STAGE delivers key dashboard metrics driven by customizable report options and filters. Critical sales and per cap data is available on a location by location basis while consolidated views allow easy performance comparison across both date and location ranges. In addition, STAGE serves as the platform for CenterEdge’s new enterprise-level party reservation system. Operators with multiple locations and those with off-site booking personnel can benefit greatly from the flexibility, uniformity, and upselling opportunities realized from the centralized management of party & group events.
EMBED, a leading provider of Revenue Management Systems for the amusement and family entertainment industry, and CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, announce that they have completed their 75th joint installation at Brickopolis Entertainment in Oklahoma City, OK. The operation will utilize the Embed system for the cashless, ticketless operation of games and attractions, and the CenterEdge System for admission sales, concession and retail sales, redemption management, party and group bookings, labor management, and online sales and reservations.
Roxboro, NC – August 2015 – CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, has announced the company will be integrating its Advantage Point of Sale System with the Sacoa PlayCard System. Available in late August, the integration will allow venues to perform a variety of Sacoa related functions directly from the CenterEdge POS terminals. Operators will be able to sell and reload Sacoa PlayCards from any CenterEdge Workstation as well as have the ability to perform time and privilege-based sales transactions. “Sacoa is a well-known brand with an extensive list of users around the world and we are pleased to introduce another cashless system integration to existing and prospective CenterEdge clients,” notes Merrik Keller, CenterEdge’s Director of Business Development. “The needs of so many locations require the best in online and in-store sales and reservation functionality along with the tried and true benefits of a cashless payment system,” added Keller. The company also notes more advanced features including setting ticket payout type, viewing detailed card history and accepting the Sacoa PlayCard for payment will be offered, giving guests a truly seamless experience.