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CenterEdge Software Blog

One Wristband to Rule Them All: 3 Ways to Make Your Operation More Seamless

Posted by Sherry Howell on May 16, 2018 2:57:20 PM

Common uses for wristbands that increase efficiency and optimize guest experience.

Simplifying the guest experience can be overwhelming when there are so many attractions, food and beverage, payment and access options to consider. Wristbands may sound old-fashioned, but the modern wristband is a terrific solution for not only streamlining your guests’ entrance into your facility, but also helping them more fully engage with everything your business has to offer.

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Topics: FEC, Trampoline Parks, Museums, Waterparks, Zoos & Aquariums, Amusement Parks, Parks & Rec, Access Control, Cashless

5 Ways to Leverage Gift Cards in your FEC or Attraction

Posted by Sherry Howell on Apr 25, 2018 12:00:00 PM

Gift cards are more than just a one-time use revenue generator for a once-a-year birthday or holiday season.

Everyone knows that gift cards have a huge potential to make your facility more money, increase per capita spending and even earn passive revenue through card breakage. But are you maximizing the use of them in your facility? Gift card sales should be part of your overall marketing and promotion strategy. Read on for five ways to leverage gift card sales even more this year.

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Topics: FEC, Marketing, Cashless

Cashless Concessions (and more) in Your Water Park or Amusement Facility: The Pros & Cons

Posted by Sherry Howell on Mar 14, 2018 12:00:00 PM

Consider the pros and cons of the two main approaches when going cashless at your water park or attraction.

Going cashless is the name of the game in entertainment (and pretty much everywhere else it seems) these days, but facility needs vary so it can be difficult to choose a cashless approach that makes the most sense.

For a water park, for example, going cashless means more security for staff working non-fixed locations in your facility, like at carts or when providing pool or cabana service. Servers won’t need to worry about keeping a bank of money from which to make change, and there’s less risk for theft or mistakes. Additionallly, fewer banks mean less change to purchase and have on hand, and time spent issuing and counting down drawers each shift.

There are two main approaches when going cashless: an approach that utilizes tokenization of a credit card and the traditional, stored value approach. Read on for the pros and cons of each to help you make the best decision for you.

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Topics: Cashless

Coming Soon—CenterEdge Advantage Version 18.1

Posted by Sherry Howell on Mar 7, 2018 12:00:00 PM

New Client Support Upgrade Model, new look and feel, new updates and more coming in Advantage Release 18.1!

Check out our feature release video to get a peek at the new enhancements, and sign up for our training webinar so you can set up and use all the new features.

A few highlights:

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Topics: FEC, Point of Sale, CenterEdge Advantage POS, CenterEdge Team, Cashless

[INFOGRAPHIC] Control Your Cash!

Posted by Sherry Howell on Feb 21, 2018 10:00:00 AM

There are few things worse than realizing there is money missing—whether it turns out to be an accounting error or actual theft. And investigating can cause your hard-earned, happy culture to take a nose-dive.

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Topics: Point of Sale, Cashless

Did You Know? Return Receipts Can Help You Minimize Theft in your Park or FEC

Posted by Sherry Howell on Nov 7, 2017 11:14:56 AM

Want to minimize theft and boost guest experience in your amusement park or FEC? Find out how in today’s Did You Know video.

Following last week’s blog about fraud prevention, did you know you can minimize team member theft and improve your guest experience by gathering guest contact information on refund receipts? Learn how in our latest Did You Know video.

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Topics: FEC, Amusement Parks, Did You Know?, Cashless

Coming Soon - CenterEdge Advantage Version 17.3

Posted by Sherry Howell on Sep 6, 2017 1:39:55 PM

Save transaction time with these enhancements coming soon in CenterEdge Advantage Release 17.3!

Check out our Feature Release Video to get a peek at the new enhancements, and sign up for our training webinar so you can set up and use all the new features.

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Topics: CenterEdge Advantage POS, Integrated Waivers, Cashless

How Tokenized Tender Can Protect Amusement Park Guests and Boost Business

Posted by Sherry Howell on Jul 19, 2017 10:30:17 AM

Increased security and ease of use for payments are just two reasons more amusement parks and other facilities are moving to tokenized tender

Navigating the credit card security waters for your amusement park can be a bit like taming icy cold rapids armed with little more than a life jacket and a broken paddle. It can be difficult to keep your head above water with the deluge of information. Because of this, one solution that many facilities are using more and more is tokenized tender. But what is it and should you use it? Read on to help you decide if it’s the right choice for your business.

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Topics: Amusement Parks, Cashless

Did You Know? Customized Receipt Text

Posted by Sherry Howell on Jul 12, 2017 4:02:06 PM

Have a unique message you want to give guests to your facility? Have you ever thought about using Receipt Text to do so? 

Learn how to use customized receipt text to further delight your guests by delivering a more personalized interaction in today's Did You Know? video.
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Topics: Customer Loyalty, Did You Know?, Cashless

How to Choose the Right Access Control for Your Amusement or Trampoline Park

Posted by Sherry Howell on Jun 15, 2017 11:50:05 AM

Go beyond paper tickets and get with the future of access control for your entertainment facility.

The advent of summertime means that the theme park wars are in full effect. Are you Team Disney or Team Universal? I don’t know about you, but I absolutely love to see parks continually striving for that bigger splash in our industry.

No doubt the leadership at your park is also on the hunt for the next attraction, package or even business development that will give you that edge over your competitors. And with attractions and technology that are ever-changing, parks need to be on the lookout for the right systems and processes to manage how guests interact with your attractions and your park.

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Topics: Access Control, Cashless