Roxboro, NC – June 2016 – CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, has announced the company will be expanding the integration between its Advantage Point of Sale System and the Sacoa PlayCard System. Introduced in 2015, the current integration allows venues to perform a variety of Sacoa related functions directly from the CenterEdge POS terminals including the ability to sell and reload Sacoa playcards from any CenterEdge Workstation or Tablet. Set for release this fall, the expanded integration will see a number of enhancements including full support for CenterEdge’s deferred revenue accounting option as well as the ability to capture sales from Sacoa’s self-service Kiosks.
EMBED, a leading provider of Revenue Management Systems for the amusement and family entertainment industry, and CenterEdge Software, a leading provider of Point of Sale, Online Sales & Reservations, and Ticketing Systems for entertainment and recreation facilities, announce that they have completed their 75th joint installation at Brickopolis Entertainment in Oklahoma City, OK. The operation will utilize the Embed system for the cashless, ticketless operation of games and attractions, and the CenterEdge System for admission sales, concession and retail sales, redemption management, party and group bookings, labor management, and online sales and reservations.
Last week I was discussing my experience in the Family Entertainment Industry with some new employees and it really made me think about how the industry has evolved over the last 20 years. Technology has really made a difference in how Family Entertainment Centers are operated today, so for fun I am going to share some of my observations.
Last week, we talked about how redemption software can help you save time. Your time is very important and you would love to be able to spend more time getting customers to come to your facility and less time counting bouncy balls. But today we will talk about the other side of the equation: how redemption software can save you money. Let’s focus on the big 3:
As a facility owner or operator, your time is valuable. Unfortunately, a lot of important redemption tasks can be very time-consuming and mundane. You already need to hire three employees, approve a new ad campaign and review admission pricing. The last thing you want to spend your time doing is counting Tootsie Rolls. How can you take the pain out of managing a redemption counter? How can you simplify or automate redemption tasks so that you can spend more of your time on the important things?
Have you considered purchasing a debit card system, but haven't pulled the trigger yet? What's stopping you?
A couple weeks ago, I shared some of the many advantages of using a debit card system in your arcade. It can help you increase sales, build customer loyalty, reduce costs and eliminate employee theft. But a debit card system (and the cards themselves) can also do a lot outside of the arcade.
We all know someone that always wants the latest and greatest gadget or the newest, slickest software simply because it exists. I have a friend that bought an iPad when they first came out specifically for reading books. Once he realized the Kindle he already had was better for reading books his iPad was left on a shelf to collect dust.
One thing that always drove me crazy was the thought of inventory just disappearing. When I was operating a FEC it was always a huge concern to control the inventory that your employees are handling. This causes a huge internal struggle. One struggle is that I was smart enough to understand the risk of your inventory items being out in the open. So you have to stay on your toes at all times. The other struggle is not trusting your employees. Your employees are your team mates and play such an important role in driving your business in your FEC. The easiest way to control these struggles is putting together employee policies to help control your inventory. The three areas that I want to focus on is your Redemption area, Arcade area and Food & Beverage.