CenterEdge Software Blog

Sherry Howell

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5 Simple Steps to Successful Stress Management

Posted by Sherry Howell on Jul 26, 2017 11:07:59 AM

Find your focus and achieve success in your FEC with these useful tactics for managing stress before it starts.

People today are pulled in so many directions that it’s become fashionable to wear your stress and exhaustion like a badge of honor, donning shirts, cups and social media posts with such wit as “held upright by caffeine and mascara” and “can’t adult today.” While these messages provide a fun chuckle, it does cast a rather alarming light on the state of our lives. 

Each quarter at CenterEdge, our entire team gets together for site-wide training, team building sessions and a bit of fun. One of last week’s sessions was "Stress Management: The Keys to the Success Kingdom." Considering that stress can negatively affect productivity, relationships at work (and in every area of their life) and even one’s overall health, it’s a topic that everyone can benefit from.

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Topics: stress management

How Tokenized Tender Can Protect Amusement Park Guests and Boost Business

Posted by Sherry Howell on Jul 19, 2017 10:30:17 AM

Increased security and ease of use for payments are just two reasons more amusement parks and other facilities are moving to tokenized tender

Navigating the credit card security waters for your amusement park can be a bit like taming icy cold rapids armed with little more than a life jacket and a broken paddle. It can be difficult to keep your head above water with the deluge of information. Because of this, one solution that many facilities are using more and more is tokenized tender. But what is it and should you use it? Read on to help you decide if it’s the right choice for your business.

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Topics: tokenized tender

Did You Know? Customized Receipt Text

Posted by Sherry Howell on Jul 12, 2017 4:02:06 PM

Have a unique message you want to give guests to your facility? Have you ever thought about using Receipt Text to do so? 

Learn how to use customized receipt text to further delight your guests by delivering a more personalized interaction in today's Did You Know? video.
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Topics: Did You Know?, receipts

6 Tips for Building Employee Loyalty in Your FEC or Trampoline Park

Posted by Sherry Howell on Jul 5, 2017 3:16:48 PM

Use these simple tips to increase employee retention in your entertainment facility

Not long ago, I read an infuriating article aimed at today’s workforce. In short, it advised readers to stay interview-ready at all times, and encouraged them to actively seek new jobs every year or two so that they “stay sharp” with interviewing skills.

Statistics suggest that today’s workforce isn’t in a job for the long haul. But with that in mind, should organizations just accept this as part of the rules of today’s changing game? Absolutely not.

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Topics: FEC, trampoline parks, building employee loyalty

4 Ways Your Amusement Facility Can Celebrate Park & Recreation Month This July

Posted by Sherry Howell on Jun 28, 2017 4:48:41 PM

Engage with your guests on a deeper level this July during Park & Rec Month

July is Park and Recreation Month. It’s a time for us to celebrate the outdoors, health and wellness, and a time for us to show our support for local communities and families.

But don’t make the mistake of thinking this month is just for local parks and recreation facilities. In fact, every family entertainment venue can take part in the fun of “Get Your Play On.”

What is your park doing to share in this opportunity? Read on for a few fun tips that will help you turn up the summer heat and add meaning for your guests.

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Topics: parks & rec

How to Choose the Right Access Control for Your Amusement or Trampoline Park

Posted by Sherry Howell on Jun 15, 2017 11:50:05 AM

Go beyond paper tickets and get with the future of access control for your entertainment facility.

The advent of summertime means that the theme park wars are in full effect. Are you Team Disney or Team Universal? I don’t know about you, but I absolutely love to see parks continually striving for that bigger splash in our industry.

No doubt the leadership at your park is also on the hunt for the next attraction, package or even business development that will give you that edge over your competitors. And with attractions and technology that are ever-changing, parks need to be on the lookout for the right systems and processes to manage how guests interact with your attractions and your park.

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Topics: access control

CenterEdge “Role” Call: Meet Rob Roberts

Posted by Sherry Howell on Jun 15, 2017 8:50:17 AM

In “Role” Call posts, we feature some of our outstanding team members and the roles they play in delivering exceptional customer service to fellow coworkers and clients alike. Because, at CenterEdge, we believe our team is a big part of what makes us special.

Our team at CenterEdge continues to grow to meet the needs of each of our unique clients. Our software development team has added a number of new team members recently, and many bring new skills that will help us take our Advantage point of sale software suite into the future of the fun industry. 

With this growth, we’ve had the need to move several of our great developers into leadership positions so that their experience can help shape the vision of our new team. Today’s team member is one of those new promotes: Rob Roberts, Software Development Team Lead over Advantage Research and Development.

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Topics: CenterEdge Role Call

Reflections on the International Association of Trampoline Parks Conference

Posted by Sherry Howell on Jun 7, 2017 8:01:51 AM

It’s an exciting time to be in the business of fun!

CenterEdge recently had the opportunity to attend and exhibit at the International Association of Trampoline Parks’ (IATP) first annual European Trade Show and Conference in London. Operators and vendors from all over Europe attended to learn and share ideas with one another. The trampoline park industry is growing so much, especially internationally. In other words…it’s an exciting time in the business of fun!

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Topics: IATP conference recap, IATP

7 Considerations for Selecting a Cashless System Partner for Your Amusement Facility or FEC

Posted by Sherry Howell on Jun 6, 2017 9:56:00 AM


Before deciding on a cashless system partner, take the time to evaluate a few key factors.

The use of cashless debit card systems has become a standard operating procedure for many arcade, family and multi-attraction entertainment centers. For new operators, the question is no longer, “Should I purchase a cashless system?” but rather, “Which cashless system is right for my business?”

Here are our top seven considerations to help you make your decision:

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Topics: cashless system, Selecting a Cashless System

4 Simple Strategies to Grow Your FEC or Trampoline Park with Referrals

Posted by Sherry Howell on May 30, 2017 10:00:00 AM


When it comes to expanding the client base in your business, it’s all about who you know – and how you leverage those relationships.

Every day I get inundated on social media with requests to join Marguerite’s Fabulash party or shop Lola’s pop up dress boutique. From the days of Pampered Chef kitchenware to today’s Rodan + Fields skincare, direct marketing salespeople are taught to begin with their personal networks, which is why social platforms such as Facebook have become popular vehicles for promoting those types of businesses.

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Topics: how to adopt a referral program

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